Outside Parts & Service Sales

Quality Equipment Llc; Edenton (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Bonus program

Medical insurance

Dental insurance

Flexible spending account

Life insurance

Paid time off

Paid holidays

401(k) with match

Company discount

Training & development

Job summary

Quality Equipment Llc in Edenton, NC, is seeking an Outside Parts and Service Salesperson to grow parts and service sales within a designated territory. This role emphasizes delivering parts solutions, supporting counter sales, and promoting warranties and inspections.

You will travel locally as needed, handle Saturday work, and contribute to customer satisfaction through timely resolutions and accurate equipment data.

Qualifications

• High School Diploma or equivalent experience.
• 1+ year experience in Parts Department operations.
• Ability to use MS Office and internet functions.
• Strong written and verbal communication skills.
• Ability to work extended hours and weekends.
• Background in agricultural equipment (AG) preferred.
• Valid driver’s license and clean driving record.

Responsibilities

• Markets parts and service sales through promotions and packages.
• Communicates customer complaints for quick resolution; ensures satisfaction.
• Provides parts and service solutions (maintenance and repair).
• Assists with counter sales; includes Saturday work as required.
• Manages customer coverage within assigned territory for parts and service.
• Collects and updates customer equipment data for marketing promotions.
• Delivers parts to customers (pulling/loading).
• Provides pricing feedback and competitive insights.
• Maintains company vehicle and represents Quality Equipment professionally.
• Attends training meetings and contributes to marketing plans.
• Supports after-hours parts phone service.

Skills

High School Diploma or equivalent

1+ year Parts Dept experience

Microsoft Office

Effective communication

Weekend work ability

AG background preferred

Valid driver’s license

Clean driving record

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Salary Range: $45,000.00 To $65,000.00 Annually

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia. At Quality Equipment, we pride ourselves on our commitment to our customers, our employees, and our community. Our employees and management stay close to our customers and strive to serve them quickly and in ways that make sense in each local area.

Our work culture is ethical, entrepreneurial, and hard working. We work with excellent people every day – our customers and our co-workers. Our work is challenging and offers a great deal of variety in the tasks we do. At Quality Equipment, we strive to be the premier John Deere dealer in our region by serving our customers with commitment and integrity.

We offer the opportunity for stable, rewarding, and challenging work with a large and growing company which still maintains the feel of a small business. At Quality Equipment, there are opportunities to grow and advance in your career.

Outside Parts and Service Salesperson to join us in our Edenton store.

BASIC FUNCTIONS AND RESPONSIBILITIES:

• Markets parts and service sales through special parts promotions, Quality Assurance packages, extended warranties, and machine inspections
• Communicates customer complaints to the appropriate department(s) to achieve a quick resolution. Follows the resolution process so that maximum customer satisfaction may be achieved
• Provides parts and service solutions to the customers (maintenance and repair)
• Assists with counter sales to support customer needs, including Saturday work as required
• Responsible for the coverage, retention, development and acquisition of all customers within an assigned territory or sales market for parts and service
• Collects and updates customer equipment information (serial numbers, hours, number of rows, etc ) for use in parts, service, and sales marketing promotions
• Provides parts and service solutions to the customers (maintenance and repair)
• Delivers parts to the customers as required (include pulling parts and loading for the day)
• Provides feedback about pricing and promotions of competitors
• Regularly cleans and properly maintains company vehicle as to protect company assets and to represent Quality Equipment professionally
• Attends required training meetings designed to promote overall employee and dealer development
• Provides constructive input on parts and service marketing plans
• Assists with afterhours parts phone service, when necessary
• Other duties, as required, for overall location functionality

EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS:

• High School Diploma or equivalent experience
• 1+ year experience in Parts Department operations
• Ability to use standard desktop applications, such as Microsoft Office and internet functions
• Ability to write and speak effectively to individuals and groups
• Ability to work extended hours and weekends
• AG background, preferred
• Valid driver’s license for potential driving situations
• Must maintain driving records per insurance carrier standards

PHYSICAL DEMANDS:

• Weight Requirements: Lifting up to 50 lbs.
• Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting
• Visual: Working with smart devices and manuals
• Driving: Occasional – Short and long distances
• Dexterity: Ability to grasp

• competitive base wages and a structured bonus program
• medical and dental insurance
• flexible spending account
• life insurance
• paid time off
• paid holidays
• a 401(K) program with employer match
• a company discount
• significant paid training and opportunities for professional and personal development

Our goal is for our employees to reach their full potential.