Parts Counter Sales

Quality Equipment, LLC; New Bern (NC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K with match

Paid time off

Paid holidays

Company discount

Training & development

Job summary

Quality Equipment, LLC, a John Deere dealer, seeks a Parts Counter Sales specialist for our New Bern store. The role focuses on selling parts, supporting technicians, and maintaining showroom presentation to meet customer needs.

On-site position with a strong emphasis on part availability and customer service. The position offers a structured bonus program, medical and dental benefits, and opportunities for professional advancement within a growing regional company.

Qualifications

• High School Diploma or equivalent.
• Basic data entry/keyboard skills.
• Basic parts and machinery knowledge.
• Ability to use the John Deere Parts related computer application.
• Ability to work in a team environment.
• Ability to work extended hours and weekends.
• Forklift operation (preferred).
• Valid driver’s license (preferred).

Responsibilities

• Promotes and sells products and/or services to meet customer needs.
• Supplies Service Technicians with parts and assists Service Writer as applicable.
• Assists with showroom displays and merchandise.
• Verifies receipting of parts shipments and assists with machine down and stock orders.
• Assists in pulling/shipping parts and transfers between branches.
• Keeps the parts department, showroom, and parts warehouse clean and orderly.
• Reports shortages to the Parts Manager and follows up.
• Maintains departmental tools and equipment.
• Provides afterhours parts phone service when necessary.
• Performs other duties as required for location functionality.

Skills

Teamwork

Data entry

Attention to detail

Education

High School Diploma or equivalent

Tools

John Deere Parts software

Forklift operation

Driver's license

Job description

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina and Virginia. At Quality Equipment, we pride ourselves on our commitment to our customers, our employees, and our community. Our employees and management stay close to our customers and strive to serve them quickly and in ways that make sense in each local area.

Our work culture is ethical, entrepreneurial, and hard working. We work with excellent people every day – our customers and our co-workers. Our work is challenging and offers a great deal of variety in the tasks we do. At Quality Equipment, we strive to be the premier John Deere dealer in our region by serving our customers with commitment and integrity.

We offer the opportunity for stable, rewarding, and challenging work with a large and growing company which still maintains the feel of a small business. At Quality Equipment, there are opportunities to grow and advance in your career.

We are currently looking for a Parts Counter Sales to join us in our New Bern store.

Basic Functions And Responsibilities

• Promotes and sells products and/or services to meet customer needs
• Supplies Service Technicians with parts, as required (assists Service Writer, if applicable)
• Assists with preparing and maintaining showroom merchandise displays
• Verifies receipting in of parts shipments and assists with placing Machine Down and Stock Orders
• Assists in pulling and shipping parts and product transfers between branches
• Assists in keeping parts department, showroom and parts warehouse clean and orderly
• Reports and follows up on parts shortages by reporting issues to the Parts Manager
• Assists in maintaining all departmental tools and equipment
• Provides afterhours parts phone service, when necessary
• Other duties as required, for overall location functionality

Experience, Skills, And Knowledge Requirements

• High School Diploma or equivalent experience
• Basic data entry/keyboarding skills
• Basic parts and machinery knowledge
• Ability to use the John Deere Parts related computer application
• Ability to work in a team environment
• Ability to work extended hours and weekends
• Ability to operate a forklift, preferred
• Valid driver’s license required for potential driving situations, preferred

Physical Demands

• Weight Requirements: Lifting up to 50 lbs.
• Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting
• Visual: Working with smart devices and manuals
• Driving: Occasional – Short and long distances
• Dexterity: Ability to grasp

Our employees receive a total annual salary that consists of competitive base wages and a structured bonus program. Employees can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount. In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development. Our goal is for our employees to reach their full potential.