Outside Fiber Technician — Hands-On Network Installer

Greenlight Networks; Buffalo (NY); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Training & career growth

Job summary

Greenlight Networks is seeking an Outside Fiber Technician in Buffalo, NY, to install, maintain, and troubleshoot fiber optic networks for homes and businesses. You will serve as the first in-field contact, delivering high-quality service and ensuring a positive customer experience.

This role involves outdoor work, reading network diagrams, following NEC safety standards, and collaborating with technicians and operations teams to maintain reliability and safety.

Qualifications

• 1+ years of experience in telecommunications, cable, broadband, fiber installation, or related field service work.
• Experience with fiber optic installations, troubleshooting, testing, and basic splicing.
• Familiarity with telecommunications construction, outside plant, or structured cabling environments.
• Knowledge of customer premise equipment, home networking, and internet service installations.

Responsibilities

• Install, test, maintain, and troubleshoot fiber optic systems and networks.
• Perform fiber cable pulling, routing, suspension, termination, splicing, and testing.
• Read network prints and follow color-coded routing and fiber documentation.
• Provide exceptional customer service at every installation and service location.

Skills

Customer service

Teamwork

Safety-conscious

Willing to learn

Education

Technical school or vocational training

Tools

Fiber optic tools

Cable pulling equipment

Job description

Greenlight Networks is seeking an Outside Fiber Technician in Buffalo, NY, to install, maintain, and troubleshoot fiber optic networks for homes and businesses. You will serve as the first in-field contact, delivering high-quality service and ensuring a positive customer experience.

This role involves outdoor work, reading network diagrams, following NEC safety standards, and collaborating with technicians and operations teams to maintain reliability and safety.