Outreach Worker Supervisor - West

Good Shepherd Services, Ltd

New York (NY)

On-site

USD 55,000 - 75,000

Full time

4 days ago
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Job summary

Good Shepherd Services is seeking an Outreach Worker Supervisor for the Cure Violence Bronx program. The role involves supervising outreach staff, coordinating community interventions, and working with partners to reduce gun violence in the Bronx 46th Precinct area.

The position requires strong communication, outreach skills, and a commitment to trauma-informed approaches. Location is Jerome Avenue, Bronx, NY, with a 35-hour work week and exempt status.

Qualifications

  • In-depth knowledge of the Bronx 46th Precinct neighborhoods.
  • Residence within the area strongly preferred.
  • Ability to perform effective community outreach and mobilize community efforts.
  • Experience with at-risk and gang-involved youth.
  • Excellent communication skills with staff, participants and community members.
  • Proficiency with computers and handheld devices; ability to use databases.
  • Flexible schedule including evenings, weekends, and holidays.
  • Valid NYS driver’s license strongly preferred.

Responsibilities

  • Supervises Outreach Workers, approves data and plans daily/weekly activities with staff.
  • Coordinate responses to shootings and other violent events with the Program Manager.
  • Investigate causes of shootings to aid mediation and prevention of retaliation.
  • Conduct community outreach to build relationships with residents, businesses, and groups.
  • Represent the program at community meetings and mobilize efforts against gun violence.
  • Organize regular mobilization activities and public education efforts.

Skills

Community outreach
Communication
Data/documentation
Trauma-informed practice
Driver’s license

Job description

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The Cure Violence Bronx Outreach Worker Supervisor works with program staff, community residents, businesses, and community-based organizations of all types to implement strategies to reduce and prevent shootings and killings in selected “hot spot” areas within the Bronx 46 th Precinct, which comprises Fordham, University Heights, Morris Heights, and Mount Hope. The Outreach Worker Supervisor assists the Program Manager to coordinate regular mobilization and public education activities in addition to assisting the Program Manager in supervising other program staff and conducting community outreach.

TITLE:

Outreach Worker Supervisor – B.R.A.G. WEST Cure Violence Bronx

REPORTS TO:

DIRECTOR, B.R.A.G. WEST CURE VIOLENCE BRONX

LOCATION:

Jerome Avenue, Bronx, NY

HOURS:

35 Hours/Week, Exempt

MAJOR DUTIES:
  • Supervises Outreach Workers, approves data, planning daily and weekly activities for and with staff, to ensure staff are present in places and at times to be able to intervene on the street most effectively.
  • With the Program Manager and staff, review shootings and other significant violent occurrences to plan immediate community response and other appropriate interventions.
  • Investigate the causes of shootings/killings to assist in mediating situations and preventing retaliation between individuals and groups.
  • Conduct outreach to the community (individually and as a team member) to build strong relationships with young people, residents, businesses, and community groups including communities of faith and agencies providing services within the catchment area.
  • Represent the program at all relevant community meetings and mobilize all to develop coordinated anti-gun/anti-violence messaging.
  • With the Program Manager, organize and lead regular mobilization activities within the community, including response to individual shootings, rallies, planning and coordination meetings, and public education activities.
  • Assist the Program Manager in engaging, motivating, and coordinating the efforts of core and other volunteers.
  • Assist the Program Manager in the development and distribution of public education materials, including flyers, posters, stickers, and social media postings to promulgate a “no guns, no shootings” message.
  • Work with the community, other outreach programs and local law enforcement to gain information that may be helpful in preventing further violence.
  • Document all work including shootings and acts of violence prevented, risk notes, referrals using DOHMH approved database plus coordinate and review staff documentation.
  • Identify youth who are gang members and those at risk for joining gangs and intervene in their lives through case management to aid in solving current problems and preventing future ones.
  • Provide clients with support and linkages to programs and opportunities in the community (e.g., job programs, GED, drug treatment, and mentoring).
  • Attend meetings with law enforcement, prosecution, probation, and agencies such as community boards providing opportunities to coordinate efforts to reduce violence.
  • Maintain regular participation in meetings coordinated by the MOCJ/ONS, DOHMH, and GSS internal meetings as required.
  • Assure that the program is informed by and its staff trained in trauma-informed practice (TIP), which may include adoption of the Sanctuary Model of TIP.
  • Perform other duties as assigned.
QUALIFICATIONS:
  • An in-depth knowledge of the Bronx 46 th Precinct neighborhoods
  • Residence within the area strongly preferred
  • Demonstrated ability to perform effective community outreach and mobilize community efforts
  • Experience and knowledge of at-risk and gang-involved young people, including skills for working effectively with high-risk teenagers and young adults
  • Excellent communication skills, including ability to communicate clearly, effectively, and collaboratively with all levels of staff, program participants and community members
  • Proficiency with computers and hand-held devices, including the ability to use databases and common office programs
  • Ability to work highly flexible schedule that includes late evenings, weekends, and holidays
  • Ability to walk 30 blocks and travel by public transportation
  • Ability to pass drug screening
  • No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence
  • Criminal justice history preferred but may not be under current criminal justice supervision
  • Commitment to working toward positive community change
  • Valid, clean NYS driver’s license strongly preferred
  • Commitment to work from a strength based, trauma informed youth and family development perspective
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