Outreach Worker Supervisor - Northwest

Good Shepherd Services; New York (NY); On-site; USD 58,000 - 62,000; Full time

Job summary

Good Shepherd Services in New York, NY is seeking an Outreach Worker Supervisor for the Cure Violence Bronx program. The role supervises outreach staff, coordinates community activities, and helps implement anti-violence strategies in designated Bronx neighborhoods.

You will work with program staff, community residents, businesses, and local agencies to build relationships, mobilize efforts, and deliver education materials to promote a no-violence message.

Qualifications

• An in-depth knowledge of the Bronx 52nd Precinct neighborhoods
• Residence within the area strongly preferred
• Demonstrated ability to perform effective community outreach and mobilize community efforts
• Experience and knowledge of at-risk and gang-involved young people, including skills for working effectively with high-risk teenagers and young adults
• Excellent communication skills, including ability to communicate clearly, effectively, and collaboratively with all levels of staff, program participants and community members
• Proficiency with computers and hand-held devices, including the ability to use databases and common office programs
• Ability to work highly flexible schedule that includes late evenings, weekends, and holidays
• Ability to walk 30 blocks and travel by public transportation
• Ability to pass drug screening
• No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence
• Criminal justice history preferred, but may not be under current criminal justice supervision
• Commitment to working toward positive community change
• Valid, clean NYS driver’s license strongly preferred
• Commitment to work from a strength-based, trauma-informed youth and family development perspective

Responsibilities

• Supervises Outreach Workers, approves data, and plans daily and weekly activities for and with staff to ensure staff is present in places and at times to be able to intervene on the street most effectively.
• With the Program Manager and staff, review shootings and other significant violent occurrences to plan immediate community response and other appropriate interventions.
• Investigate the causes of shootings/killings to assist in mediating situations and preventing retaliation between individuals and groups.
• Conduct outreach to the community (individually and as a team member) to build strong relationships with young people, residents, businesses, and community groups including communities of faith and agencies providing services within the catchment area.
• Represent the program at all relevant community meetings and mobilize all to develop coordinated anti-gun/anti-violence messaging.
• With the Program Manager, organize and lead regular mobilization activities within the community, including response to individual shootings, rallies, planning and coordination meetings, and public education activities.
• Assist the Program Manager in engaging, motivating, and coordinating the efforts of core and other volunteers.
• Assist the Program Manager in the development and distribution of public education materials, including flyers, posters, stickers, and social media postings to promulgate a “no guns, no shootings” message.
• Work with the community, other outreach programs and local law enforcement to gain information that may be helpful in preventing further violence.
• Document all work including shootings and acts of violence prevented, risk notes, referrals using DOHMH approved database plus coordinate and review staff documentation.
• Identify youth who are gang members and those at risk for joining gangs and intervene in their lives through case management to aid in solving current problems and preventing future ones.
• Provide clients with support and linkages to programs and opportunities in the community (e.g., job programs, GED, drug treatment, and mentoring).
• Attend meetings with law enforcement, prosecution, probation, and agencies such as community boards providing opportunities to coordinate efforts to reduce violence.
• Maintain regular participation in meetings coordinated by the MOCJ/ONS, DOHMH, and GSS internal meetings as required.
• Assure that the program is informed by and its staff trained in trauma-informed practice (TIP), which may include adoption of the Sanctuary Model of TIP.
• Perform other duties as assigned.

Skills

Community outreach

Local resident

Communication skills

Youth outreach

Computer skills

Flexible schedule

Mobility

Background check

Criminal justice history

Commitment to community

Driver's license

Trauma-informed care

Knowledge of Bronx 52nd precinct

Tools

Databases

Office programs

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

The Cure Violence Bronx Outreach Worker Supervisor works with program staff, community residents, businesses, and community-based organizations of all types to implement strategies to reduce and prevent shootings and killings in selected “hot spot” areas within the Bronx 52nd Precinct, which comprises Bedford Park, Fordham, Kingsbridge, Norwood, Bronx Park, and University Heights. The Outreach Worker Supervisor assists the Program Director in coordinating regular mobilization and public education activities, and assists the Program Manager in supervising other program staff and conducting community outreach.

TITLE: Outreach Worker Supervisor – B.R.A.G. NORTHWEST Cure Violence Bronx

REPORTS TO: DIRECTOR, B.R.A.G. NORTHWEST CURE VIOLENCE BRONX, 10468

HOURS: 35 Hours/Week, Non-Exempt

Salary: $57,600 - $61,600 a year

MAJOR DUTIES:

• Supervises Outreach Workers, approves data, and plans daily and weekly activities for and with staff to ensure staff is present in places and at times to be able to intervene on the street most effectively.
• With the Program Manager and staff, review shootings and other significant violent occurrences to plan immediate community response and other appropriate interventions.
• Investigate the causes of shootings/killings to assist in mediating situations and preventing retaliation between individuals and groups.
• Conduct outreach to the community (individually and as a team member) to build strong relationships with young people, residents, businesses, and community groups including communities of faith and agencies providing services within the catchment area.
• Represent the program at all relevant community meetings and mobilize all to develop coordinated anti-gun/anti-violence messaging.
• With the Program Manager, organize and lead regular mobilization activities within the community, including response to individual shootings, rallies, planning and coordination meetings, and public education activities.
• Assist the Program Manager in engaging, motivating, and coordinating the efforts of core and other volunteers.
• Assist the Program Manager in the development and distribution of public education materials, including flyers, posters, stickers, and social media postings to promulgate a “no guns, no shootings” message.
• Work with the community, other outreach programs and local law enforcement to gain information that may be helpful in preventing further violence.
• Document all work including shootings and acts of violence prevented, risk notes, referrals using DOHMH approved database plus coordinate and review staff documentation.
• Identify youth who are gang members and those at risk for joining gangs and intervene in their lives through case management to aid in solving current problems and preventing future ones.
• Provide clients with support and linkages to programs and opportunities in the community (e.g., job programs, GED, drug treatment, and mentoring).
• Attend meetings with law enforcement, prosecution, probation, and agencies such as community boards providing opportunities to coordinate efforts to reduce violence.
• Maintain regular participation in meetings coordinated by the MOCJ/ONS, DOHMH, and GSS internal meetings as required.
• Assure that the program is informed by and its staff trained in trauma-informed practice (TIP), which may include adoption of the Sanctuary Model of TIP.
• Perform other duties as assigned.

QUALIFICATIONS:

• An in-depth knowledge of the Bronx 52nd Precinct neighborhoods
• Residence within the area strongly preferred
• Demonstrated ability to perform effective community outreach and mobilize community efforts
• Experience and knowledge of at-risk and gang-involved young people, including skills for working effectively with high-risk teenagers and young adults
• Excellent communication skills, including ability to communicate clearly, effectively, and collaboratively with all levels of staff, program participants and community members
• Proficiency with computers and hand-held devices, including the ability to use databases and common office programs
• Ability to work highly flexible schedule that includes late evenings, weekends, and holidays
• Ability to walk 30 blocks and travel by public transportation
• Ability to pass drug screening
• No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence
• Criminal justice history preferred, but may not be under current criminal justice supervision
• Commitment to working toward positive community change
• Valid, clean NYS driver’s license strongly preferred
• Commitment to work from a strength-based, trauma-informed youth and family development perspective

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!

General Requirements: All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.