Outreach Worker (Reduced Full-Time/Evening and Weekend Availability)

Brightpoint; Rockford (IL); Hybrid; USD 22,868 - 24,796; Full time

Benefits offered by this job

Medical/dental/vision insurance

3+ weeks paid time off in the first year

401(k) with match

Job summary

A community service organization is seeking an Outreach Worker to provide critical support to children and families. This entry-level position involves delivering direct services, mentoring youth, and offering community referrals. Candidates must have a high school diploma, relevant experience, and be available for evening and weekend work. The role offers competitive hourly pay, flexible scheduling, and comprehensive benefits. Candidates with bilingual skills may receive additional compensation.

Qualifications

• High School Diploma/equivalent required, some college preferred.
• At least one year of relevant experience.
• Must be at least 21 years of age.
• Availability to work evenings and occasionally on weekends.

Responsibilities

• Deliver direct services to program participants.
• Document all services provided according to program guidelines.
• Provide referrals for community resources.

Skills

Effective oral and written communication

Organizational skills

Detail-oriented

Resourcefulness

Self-direction

Education

High School Diploma/equivalent

Some college preferred

Tools

Reliable transportation

Job description

Outreach Worker (Reduced Full-Time/Evening and Weekend Availability)

Brightpoint invites you to join our team of mission‑driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well‑being of children by investing in families and strengthening communities through data‑informed, collaborative, and preventative solutions. The Outreach Worker is a critical member of the Adoption Support & Preservation team, meeting with children and teens to offer mentoring and opportunities for positive youth development activities. The Outreach Worker also provides parents with applicable community referrals.

Core Responsibilities And Essential Job Functions

• Delivers direct services to program participants. This includes assessment, planning, respite and mentor services, and referral information, as required by the program.
• Delivers comprehensive services consistent with the program plan, as required by the program.
• Delivers supportive services to program participants which may include transportation.
• May attend community events with program participants.
• Works under the direct guidance and supervision of an assigned staff member.
• Documents all services provided according to program guidelines and may complete monthly or quarterly reporting or billing.

Candidate Qualifications

• High School Diploma/equivalent required. Some college preferred.
• At least one year of relevant experience.
• Must be at least 21 years of age.
• Availability to work evenings and occasionally on weekends required.
• Professional, effective oral and written communication style required.
• Well organized, detail‑oriented, resourceful, and self‑directed.
• Valid driver’s license, auto insurance, and reliable transportation required.

Job Details

• Compensation: Hourly Range $16.60‑$18/hour; offers are commensurate with experience and bilingual candidates may receive additional compensation. The salary range represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate’s relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs.
• Benefits: Medical/dental/vision insurance; 3+ weeks paid time off in the first year (including the week between Christmas and New Year’s Day, PTO increases with tenure); 11 paid holidays; supplemental insurance options; 401(k) with match.
• Location: Services are offered in the 9 surrounding Northern counties (Stephenson, JoDavies, Boone, Winnebago, Lee, Ogle, DeKalb, Whiteside, Carroll) to families in their homes and other community‑based locations as well as virtually when necessary; staff may work from the Regional Rockford Office (424 7th Street) or a remote location.
• Schedule: Reduced Full‑time (32 hours/week), hourly; flexible scheduling includes some evening and weekend appointments.

Student Loan Forgiveness

• Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Administrative

Industries

Individual and Family Services