Outreach Worker PATH (Projects for Assistance in Transition from Homelessness)

Rosecrance Behavioral Health; Rockford (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Tuition assistance & licensure/certif.

Job summary

Rosecrance Ware Center Rockford, IL is seeking dedicated staff to advocate for designated clients and participate in addictions treatment services with families. The role supports recovery in daily living while ensuring ethical and compliant care.

Responsibilities include transporting clients, conducting home visits, documenting progress, and collaborating with a multidisciplinary team to deliver treatment services and ensure client safety.

Qualifications

• High School Diploma or GED required.
• Ability to drive a multi-passenger vehicle in various conditions.
• Must qualify as RSA per Illinois DoH Rule 132.
• Excellent written and oral communication skills.
• Ability to quickly establish rapport.
• Skilled in behavior management techniques.
• Independent worker who collaborates with a team.
• Valid driver’s license and ability to meet agency insurance requirements.
• Must have own transportation for designated positions.
• Belief in Rosecrance mission.

Responsibilities

• Transport clients to and from agency and activities as needed.
• Conduct home or community visits to support progress in treatment.
• Document significant findings related to treatment goals.
• Advocate for clients in courts, clinics, or social services as needed.
• Participate in client graduation events.
• Support case management during transitions to higher levels of care.
• Assist with housing, food, or other needs.
• Coordinate with outreach staff to ensure consistent care.
• Perform CLIA-waived testing and related quality control.
• Complete documentation in client records.
• Be an active member of the treatment team and attend meetings.
• Adhere to Rosecrance Compliance Program and Code of Conduct.
• Deliver excellent customer service to clients and staff.

Skills

Communication skills

Driving ability

Rapport building

Behavior management

Independent worker

Valid driver's license

Self transportation

Commitment to mission

Education

High School Diploma or GED

RSA per IL DoH Rule 132

Tools

CLIA-waived lab testing

Job description

Become a champion of hope. At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary

In this role, you will advocate for designated clients. Participate as a team member in the delivery of addictions treatment services to clients and their families and facilitate the issues of recovery into their daily living situations. Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Promote the treatment concepts and work cooperatively with all staff to implement treatment services.

Qualifications

• High School Diploma or GED
• Ability to drive a multi-passenger vehicle in a variety of weather conditions including rain and snow.
• Must qualify at a minimum as a RSA per Illinois Department of Health Rule 132
• Excellent written and oral communication skills,
• Ability to quickly establish rapport,
• Skilled in behavior management techniques.
• Initiative-taker with ability to work independently and with a team,
• Valid driver’s license and ability to meet Agency insurance requirements,
• Must have own transportation (designated positions)
• Belief in the mission and vision of Rosecrance

Responsibilities

• Work prescribed hours and be available to work additional hours when necessary. Overtime may be required.
• Transport clients to and from agency, support group or other activities as determined necessary in a responsible and professional manner.
• Conduct home or community-based visits with clients, as specified in program guidelines to help and support clients, to verify progress of clients and to actively engage clients in the treatment process.
• Report and document significant findings of each client as they relate to development and progress or lack of progress towards individualized treatment goals.
• Accompany clients as an advocate to places such as courts, medical clinic, public assistance office or other mental health services as recommended.
• Actively participate in client’s graduation celebration.
• Remain active as advocate and when possible, engages in case management planning when client is transferred to another level of care such as inpatient chemical dependency or psychiatric services.
• Provide referral and assistance for client’s immediate needs such as housing, food, or other risks of potential harm.
• Work closely with other outreach workers to share duties as needed and communicate exceptional circumstances of each client when appropriate to insure consistency of care in times of absence.
• As assigned, performs CLIA-waived laboratory testing and related quality control activities in accordance with CLIA requirements, manufacturer instructions, infection control protocols, and organizational procedures.
• Complete documentation according to the Agency's policies and procedures manual concerning client service record and other reporting as directed.
• Serve as a member of the treatment team and participate in all team meetings and activities.
• Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.

Schedule

(40 hours per week)

• Hours:
  • Monday - Friday 8:30am-5:00pm
• Shift: 1st shift

Work Location

Rosecrance Ware Center Rockford, IL

• Work Mode: Onsite

Compensation & Rewards

• Staring Base Pay: (pay is based on education, experience, and credentials)
  • High School/GED - $18.43 per hour
  • Associates’ - $19.37 per hour
  • Bachelor’s - $20.25 per hour
• Incentives:
  • +$.50/hr. with CADC certification

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).