Outreach Worker (Administrative Officer I) - Non-Merit

Baltimore County; Towson (MD); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in health services is seeking a dedicated Outreach Worker to provide essential peer recovery services. In this role, you will engage with individuals facing substance use disorders, offering support and guidance while promoting vital programs within the community. Your ability to build effective relationships and communicate clearly will be key to your success. This position offers a unique opportunity to make a tangible difference in the lives of individuals in need, all within a supportive and collaborative environment. If you are passionate about helping others and have the required outreach experience, we encourage you to apply and become part of a meaningful mission.

Qualifications

• 2 years of outreach experience with individuals facing substance use disorders.
• Knowledge of community resources for treatment and harm reduction.

Responsibilities

• Provide peer recovery services to program participants.
• Promote programs through community engagement and presentations.
• Maintain documentation and statistical reports.

Skills

Verbal Communication

Written Communication

Outreach Experience

Care Coordination

Public Speaking

Education

High School Diploma

Job description

Regular Schedule: 34 hours per week

A Non-Merit vacancy exists in the Bureau of Behavioral Health, Department of Health and Human Services.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Primary responsibility includes providing peer recovery services and linkage to care services to program participants in the Hub and Spoke pilot program. Applicant should have the ability to establish effective working relationships with individuals with substance use disorder. Applicant must have knowledge of substance use disorder resources for treatment/harm reduction services. Applicant must have experience working with individuals on Medications for Opioid Use Disorder (MOUD). Applicant must have strong verbal and written communication skills. At the time of application individual must possess a valid Maryland Driver’s license and have reliable transportation.

Examples of Essential Duties

• Meets with and makes presentations to individuals, organizations and community groups to explain, publicize and promote the program.
• Represents the program at health fairs, community events, classes, seminars and other gatherings.
• Assists with displays.
• Assembles and distributes literature, brochures, pamphlets and other related materials.
• Promotes program participation by making telephone calls and direct contact in the community.
• Develops and maintains resource lists.
• Answers telephone inquiries regarding the program and provides routine information to the public.
• Assists clients making application to the program.
• Collects, tabulates, updates and maintains program records and statistics.
• Assembles periodic statistical reports.

Examples of Other Duties

• May transport clients.
• Performs other related duties as required.

Required Qualifications
Possession of a high school diploma or appropriate equivalent
plus
Two (2) years of direct outreach experience which includes care coordination for individuals with substance abuse.

Preferred Qualifications
Certification as a Peer Recovery Specialist (CPRS). Candidates that are in training to obtain the certification are encouraged to apply.

Knowledge, Skills, and Abilities (Entry Level)

• Knowledge of English grammar.
• Knowledge of and sensitivity to cultural influences.
• Ability to establish effective working relationships with community groups, other health care providers, and co-workers.
• Ability to communicate effectively with individuals and groups.
• Ability to work flexible hours.
• Ability to work in a variety of environments.
• Ability to coordinate activities.
• Ability to maintain documentation regarding activities.

Knowledge, Skills, and Abilities (Full Performance)

• Knowledge of County and departmental rules, regulations, policies and procedures.
• Knowledge of the purposes and functions of social service agencies, community charities and local organizations.
• Skill in public speaking and lecturing.
• Skill in the preparation of educational materials and the presentation of programs.
• Skill in working with the general public, community groups, and other health care professionals.

Licenses and Certificates
Possession of a valid driver’s license equivalent to a non-commercial, class C Maryland driver license is required at the time of application.

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).

Mail or deliver documents to:
ATTN: Outreach Worker (Administrative Officer I) - Non-Merit
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes. Persons appointed to this classification may be required to work nights, evenings and weekends.

Physical and Environmental Conditions
The work of this classification is generally sedentary, but may require some traveling throughout the County and lifting and carrying in the set up of educational displays and presentations.

Medical Examination and Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.