Outreach Worker

LESC; New York (NY); On-site; USD 35,000; Full time

Job summary

LESC is seeking an Outreach Worker to engage with community members impacted by substance use. This full-time role involves proactive outreach, building relationships, and facilitating access to treatment services. Benefits include generous time off, medical insurance, and a supportive work environment.

Benefits

Generous time off

Medical, Dental, and Vision Insurance

Discounted Commuter benefits

Life insurance & Long-term disability

Eligible for Federal Student Loan Repayment Program

Qualifications

• High School diploma or GED required.
• Lived experience required.
• Computer and mobile device competent.

Responsibilities

• Engage individuals impacted by substance use in the community.
• Document client engagements and provide education on treatment resources.
• Build relationships with community partners and ensure documented outreach.

Skills

Relationship-building

Communication

Outreach Skills

Education

High School diploma or GED

Certified Recovery Peer Advocate (CRPA)

Job description

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This range is provided by LESC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35,000.00/yr - $35,000.00/yr

Description

BASIC FUNCTION: The Outreach Worker plays a vital role in engaging individuals in the community who are impacted by substance use. This position involves proactive outreach, relationship-building, and linkage to treatment services. The Outreach Worker serves as a bridge between community members and the agency's substance use disorder treatment programs, aiming to reduce barriers to care and support long-term recovery.

MAJOR DUTIES

• Canvass, engage and be a presence in areas with a high concentration of people with substance use disorder
• Outreach new and current clients in promoting service goals and escorting clients when needed
• Communicate and build relationships with all community stakeholders
• Researches potential referring agencies and participates in preparing marketing materials.
• Contacts referring agencies and provides on-site presentations to staff about LESC's programs.
• Gives feedback and offers solutions to LESC intake staff as to referral problems that arise.
• Ensures that clients, that is, both referrals and referred individuals are satisfied by the referral process and services.
• Represents LESC at fairs, workshops, conferences, etc.
• Participates in the Utilization Review Team meetings.
• Document client engagements, area reports, and special assignments
• Drive outreach van
• Canvass for individuals with substance use disorder throughout the 5 boroughs
• Provide education about substance use disorder treatment, harm reduction, and recovery resources.
• Develop trust and rapport with individuals in the community to encourage treatment engagement.
• Conduct initial screenings and assessments to determine eligibility and appropriate level of care.
• Collaborate with clinical teams to schedule appointments, provide transportation coordination, and ensure warm handoffs to treatment providers.
• Maintain detailed and timely documentation of outreach encounters, referrals, and follow-ups.
• Build and maintain relationships with community partners, shelters, law enforcement, and health care providers to support referrals and coordinated care.
• Attend team meetings, case conferences, and training as required.
• Advocate for client needs while respecting confidentiality and professional boundaries.
• Other duties as assigned
  
  

SCHEDULE: Full Time

SALARY: $35,000 - $35,000 / year + Commission

LOCATION: New York

We offer excellent benefits including

• Generous time off that includes 4 weeks of vacation
• Medical, Dental, and Vision Insurance
• Discounted Commuter benefits
• Life insurance & Long term disability
• Eligible for Federal Student Loan Repayment Program
• Training and other additional voluntary benefits
  
  

To join our diverse team, please include salary requirements with your resume/application submission.

Please visit us at www.lesc.org

EEO Minorities/Women/Disabled/Vet

Requirements

Qualifications/Educational Requirements:

• High School diploma or GED required
• Computer and mobile device competent
• Lived experience required
• Certified Recovery Peer Advocate (CRPA) preferred, not required
• Valid NYS driver's license; CDL preferred

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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