Outreach Specialist

Horizon House, Inc.; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical & dental

9 paid holidays

Generous paid time off

Tuition reimbursement

Retirement savings plan

Voluntary tax sheltered annuity

Transit benefit program

Opportunities for advancement

Job summary

Horizon House, Inc. in Philadelphia is seeking a dedicated outreach professional to engage homeless individuals during overnight shifts and coordinate referrals with local resources.

The role involves collaboration with service providers and funding sources, as well as crisis intervention when needed. You will support the community by maintaining liaison with agencies, monitoring trends, and advocating for clients' rehabilitation and recovery, with opportunities for advancement and a

Qualifications

• High School diploma or GED or equivalent experience.
• CAC certification preferred or coursework in Drug and Alcohol Counseling to qualify for certification.
• Strong interpersonal skills.
• Ability to work independently and as part of a focused team.

Responsibilities

• Provide outreach and engagement services during overnight shifts to engage homeless individuals.
• Coordinate referrals with other agencies/facilities to meet clients' needs.
• Collaborate with local service providers and funding sources.
• Assist in crisis resolution and facilitate hospitalizations as needed under 302 procedures.
• Maintain liaison with local community and area service providers to support program coordination.
• Monitor trends within the homeless community and share insights with the Program Manager.
• Advocate for clients to take an active role in rehabilitation and recovery.

Skills

Strong interpersonal skills

Teamwork and independence

Education

High School diploma or GED

CAC certification preferred

Job description

Some other responsibilities include the following:

• Providing outreach and engagement services during overnight shifts. Engage homeless individuals through outreach activities by utilizing local resource networks.
• Coordinating referrals with other agencies/facilities to meet the assessed needs of the clients.
• Working cooperatively with local service providers and funding sources.
• Participating in the resolution of crisis situations. Ensure safety by facilitating voluntary and involuntary (when necessary) hospitalizations through the petitioning of 302 procedures.
• Maintaining a close liaison with the local community and area service providers/agencies to facilitate program cooperation and provide for constructive input and/or alternative resources.
• Monitoring the trends within the homeless community and share knowledge with the Program Manager.
• Serving as an advocate and encourage clients to assume a proactive role in their rehabilitation and recovery process.

Requirements:

• High School diploma or GED and a minimum of (3) years of relevant experience in substance abuse counseling; or any combination of experience, education or training that would provide the level of knowledge, skill and ability required.
• Certified Addiction Counselor (CAC), preferred or on-going coursework in Drug and Alcohol Counseling to qualify for certification.
• Strong interpersonal skills.
• Ability to work independently and as part of a focused team.

Scope:

• Frequent talking and listening.
• Requires the ability to lift, carry, fold, kneel, reach, stack, stoop and bend which may include direct intervention with clients.
• Requires the ability to appropriately interact with and support individuals in dealing with crisis situations.
• Possession of a valid driver's license and the ability to drive a passenger van.
• May require working varied shifts to fulfill the mandate of Emergency Code Outreach Project.

Horizon House offers competitive compensation and a comprehensive benefit package including:

• medical & dental
• (9) nine paid holidays
• generous paid time off
• tuition reimbursement
• retirement savings plan
• voluntary tax sheltered annuity
• transit benefit program
• opportunities for advancement and more.

Horizon House, Inc. is an Equal Opportunity Employer

Qualifications

Experience

Preferred

3 years:

High School diploma or GED and a minimum of (3) years of relevant experience in substance abuse counseling; or any combination of experience, education or training that would provide the level of knowledge, skill and ability required.

Licenses & Certifications

Required

Driver's license

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.