Outreach Specialist

U.S.VETS; Los Angeles (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

U.S.VETS in Los Angeles is seeking an Outreach Specialist who reports to the Outreach Coordinator and provides outreach services to assist veterans experiencing homelessness and at-risk veterans by connecting them to housing and comprehensive support services that lead to independence.

You will visit shelters and community locations, maintain a client referral database, schedule screenings and transportation, and coordinate with external providers to ensure timely paperwork.

Qualifications

• One year of experience in social services.
• Employment at U.S.VETS for at least three months may substitute for one year of experience.
• Strong oral, written, and communication skills.
• Strong organizational skills.
• Ability to work within a team.
• Computer literacy and proficiency in Microsoft Office.
• Valid driver’s license. Must meet company insurance requirements and complete a provided driver training course.

Responsibilities

• Publicizes services for homeless veterans by visiting local facilities such as shelters, treatment programs, transitional housing, sober living programs, soup kitchens and other locations where people experiencing homelessness may congregate
• Maintains a database of client information and referrals to the programs to track veterans referred to the program and for screening appointments
• Schedules screenings and transportation to the local U.S.VETS site as required on behalf of veterans leaving treatment or other facilities that contact U.S.VETS with potential client referrals
• Assists with client transportation for program events
• Collaborates and coordinates with external service provider staff to ensure all required paperwork for each client file is collected in a timely manner
• Produces a weekly report of veterans encountered by the outreach team
• Assists with communication of upcoming projects and special events sponsored by the outreach team
• Attends the weekly outreach meeting of all U.S.VETS’ site outreach staff
• Performs other duties as assigned

Skills

Oral communication

Written communication

Organizational skills

Teamwork

MS Office

Computer literacy

Education

Bachelor's degree in social services or related field

Tools

MS Office

Job description

The Outreach Specialist reports directly to the Outreach Coordinator at the site and provides outreach services to assist veterans experiencing homelessness and at-risk veterans by connecting them to housing and comprehensive support services that will lead to them reaching their highest level of independence.

FLSA Classification: Non-Exempt

Responsibilities

• Publicizes services for homeless veterans by visiting local facilities such as shelters, treatment programs, transitional housing, sober living programs, soup kitchens and other locations where people experiencing homelessness may congregate


• Maintains an database of client information and referrals to the programs to track veterans referred the program and for screening appointments


• Schedules screenings and transportation to the local U.S.VETS site as required on behalf of veterans leaving treatment or other facilities that contact U.S.VETS with potential client referrals


• Assists with client transportation for program events


• Collaborates and coordinates with external service provider staff to ensure all required paperwork for each client file is collected in a timely manner


• Produces a weekly report of veterans encountered by the outreach team


• Assists with communication of upcoming projects and special events sponsored by the outreach team


• Attends the weekly outreach meeting of all U.S.VETS’ site outreach staff


• Performs other duties as assigned

Qualifications

Requirements

• One year of experience in social services


• Employment at U.S.VETS for at least three months may substitute for one year of experience


• Strong oral, written, and communication skills


• Strong organizational skills


• Ability to work within a team


• Computer literacy and proficiency in Microsoft Office


• Valid driver’s license. Must meet company insurance requirements and complete a provided driver training course

Preferences

• Bachelor’s degree in social services or related field


• Experience working with people experiencing homelessness and/or the veteran population