OUTREACH REPRESENTATIVE

University of Texas Rio Grande Valley; Edinburg (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

The University of Texas Rio Grande Valley in Edinburg, TX seeks an Outreach Representative to counsel prospective students and families on admissions, financial aid, housing, and programs, and to represent the university at recruitment events.

You will travel frequently to high schools and colleges, deliver presentations on university life, develop communications plans, track recruitment activities, and support applicants from inquiry to enrollment.

Qualifications

• Counsel prospective students and families on admissions, financial aid, housing and programs.
• Travel frequently to high schools, colleges and other institutions to recruit.
• Deliver presentations on university life, admissions, financial aid & scholarships to diverse audiences.
• Develop and maintain communications plans for prospective students and counselors.
• Prepare and track documents for travel and reimbursement.

Responsibilities

• Counsel prospective students, parents, and counselors on admissions and financial aid policies.
• Travel to high schools and colleges to promote UT Rio Grande Valley programs.
• Create and deliver presentations about admissions, housing, and scholarships.

Skills

Counseling

Public speaking

Recruitment

Community outreach

Education

Bachelor's degree

Tools

MS Office

Job description

Office Location
The University of Texas Rio Grande Valley
1201 W. University Drive
Human Resources
MASS Building 2 nd Floor
Edinburg, TX 78539

Edinburg: [phone]
Brownsville: [phone]
Office hours:
Monday-Friday
8:00a.m. - 5:00p.m.

Faculty Recruitment:
College of Engineering & Computer Science: [e-mail]

Robert C. Vackar College of Business & Entrepreneurship: [e-mail]

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Please see Special Instructions for more details.

Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
*Date of Birth
Gender
*Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.

Position Information

Posting Number

Posting Number SRGV9159

Working Title

Working Title OUTREACH REPRESENTATIVE

Number of Vacancies

Number of Vacancies 2

Location

Location Edinburg, Texas

Department

Department Recruitment

FTE

FTE 1.0

FLSA

FLSA Exempt

Scope of Job

Provide professional knowledge and counseling skills regarding the institutional admissions, academic programs, financial aid and scholarship process. Responsible for counseling prospective students, parents, educational administrators and other interested persons regarding admissions requirements, policies and procedures, as well as participate in recruitment events and activities.

Description of Duties

• Responsible for one-on-one or group counseling of prospective students, parents, college access partners and administrators and other interested persons regarding UTRGV enrollment procedures, including but not limited to, academic programs, freshmen and transfer admissions, scholarships, financial aid, housing, student life, and registration.
• Travels frequently to high schools, colleges and other learning institutions to publicize and explain the benefits of higher education, the University’s admissions, financial aid and scholarship processes.
• Creates and delivers presentations on university life, programs of study, admissions, financial aid & scholarship requirements to prospective students, parents, counselors, administrators and other student groups.
• Develops and maintains communications plans to prospective students, parents and high school counselors in territory.
• Provides support in the college search and enrollment process: from prospective student to applicant, to admit to orientation and enrollment; including accepting time-sensitive documents to aid in the processing of student records.
• Organizes and conducts recruitment activities on and off campus for students within assigned territory, including additional audiences: parents, high schools college access and administration to support achieving university enrollment goals.
• Serves as a liaison to create and maintain a network with high school and community college counselors.
• Replies in a timely manner to resolve customer complaints or discrepancies either in person, by telephone or e-mail in accordance with University policy and department guidelines.
• Interprets and maintains knowledge of current federal, state, and institutional policies and procedures pertaining to admissions, financial aid & scholarships.
• Uses statistical data to identify target recruitment markets and makes recommendations for outreach activities.
• Completes weekly and monthly reports on recruitment efforts.
• Prepares and tracks all documents needed for travel and reimbursement.
• Performs other duties as assigned.

Supervision Received

General supervision from assigned supervisor.

Supervision Given

May supervise assigned staff.

Required Education

Bachelor’s degree from an accredited university.

Preferred Education

None.

Licenses/Certifications

As condition of employment this position requires the applicant to be authorized to operate a University-Owned Vehicle for Official University Business. Per University of Texas System Policy 157, applicants will be subject to a motor vehicle record check for their most recent thirty-six (36) month history. Out of State Drivers are required to submit a 36-month history MVR from their prior State of residence(s).

Required Experience

One (1) year of experience in a public/student facing position, including counseling students in admissions, financial aid, scholarships or a related area.

Preferred Experience

None.

Equipment

Use of standard office equipment.

Working Conditions

Ability to successfully perform all required duties. Office Environment; frequent travel; evening and weekend work required. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.

Other

Exceptional planning and organizational skills. Excellent customer service skills. Ability to interpret college/university contexts into everyday language.

Physical Capabilities

N/A

Employment Category

Employment Category Full-Time

Minimum Salary

Minimum Salary Commensurate with Experience

Posted Salary

Posted Salary Commensurate with Experience

Position Available Date

Position Available Date 09/22/2026

Grant Funded Position

Grant Funded Position No

EEO Statement

It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Special Instructions to Applicants

Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
Date of Birth
Gender
*Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.

Additional Information

UTRGV is a distributed location institution and working location is subject to change based on need.
All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval from the VP of Human Resources.

Required fields are indicated with an asterisk (*).