Outreach & Re-Engagement Student Assistant

California State University, Stanislaus; Turlock (CA); On-site; USD 19,000 - 27,000; Part time

Job summary

California State University, Stanislaus seeks a WRC Student Assistant for Outreach and Re-Engagement to staff the SEAS service desk, assist students, and connect them with campus resources. The role supports SEAS outreach, events, and re-engagement projects while maintaining confidentiality and professional communication.

Position is temporary hourly-intermittent, on-site in Stanislaus - Turlock, with start on or after November 30, 2026 and ending by May 31, 2027. Open until filled.

Qualifications

• Undergraduate students must be registered/enrolled in a minimum of six (6) Fall/Spring units.
• Post-baccalaureate students in a graduate program must be registered in a minimum of four (4) Fall/Spring units.
• Strong interpersonal, communication, and customer service skills.
• Strong organizational, problem-solving, and critical-thinking skills.
• Ability to maintain confidentiality.
• Ability to communicate professionally in person, by phone, and electronically.
• Ability to work independently with interruptions and changing priorities.
• Ability to work effectively with students from diverse backgrounds and experiences.
• Familiarity with Stan State student systems including email, Canvas, and student portals preferred.
• Experience with Microsoft Office, including Outlook and Excel.

Responsibilities

• Staff the SEAS service desk as a welcoming first point of contact for students, prospective students, campus partners, and visitors.
• Provide general assistance to students served by all SEAS programs, regardless of program affiliation.
• Answer phones, assist with general inquiries and appointment scheduling, and support student check-in.
• Develop familiarity with SEAS programs and services to provide general information and connect students with the appropriate staff or program.
• Assist students with basic navigation of Stan State email, Canvas, student portals, and other common University systems.
• Provide general office support, including printing, copying, scanning, organizing materials, updating resource information, and preparing program materials.
• Assist with SEAS outreach, events, resource fairs, tabling activities, orientations, workshops, and special projects.
• Help maintain welcoming, organized, and student-ready SEAS spaces.
• Maintain confidentiality when working with student information.
• Assist with outreach to stopped-out, returning, and disengaging students through phone, email, and other approved communication methods.
• Serve as a welcoming first point of contact for students interested in returning to Stan State.
• Help students navigate basic University processes, campus resources, and common student systems.
• Connect students with WRC professional staff and appropriate campus offices for individualized assistance.
• Assist with tracking outreach contacts, responses, and follow-up.
• Support WRC outreach campaigns and re-engagement projects.
• Represent WRC at campus events, resource fairs, tabling activities, orientations, and other outreach opportunities
• Assist with Welcome Back activities, workshops, outreach materials, communications, and other WRC projects.

Skills

Interpersonal skills

Communication skills

Customer service

Organizational skills

Problem-solving

Critical thinking

Confidentiality

Professional communication

Independent work

Diversity sensitivity

Education

Undergraduate student enrolled in Fall/Spring units

Graduate student in a program enrolled in Fall/Spring units

Tools

Microsoft Office

Outlook

Excel

Job description

California State University, Stanislaus seeks a WRC Student Assistant for Outreach and Re-Engagement to staff the SEAS service desk, assist students, and connect them with campus resources. The role supports SEAS outreach, events, and re-engagement projects while maintaining confidentiality and professional communication.

Position is temporary hourly-intermittent, on-site in Stanislaus - Turlock, with start on or after November 30, 2026 and ending by May 31, 2027. Open until filled.