Outreach Program Manager

Park West Health System,Inc.; Baltimore (MD); On-site; USD 90,000 - 100,000; Full time

Job summary

A healthcare organization in Baltimore is seeking an Outreach Program Manager to lead the planning and implementation of outreach initiatives. The ideal candidate will have a Master's degree and at least three years of experience in community outreach and partnership development. This full-time position offers a salary in the range of $90,000.00 to $100,000.00, with responsibilities including supervising outreach staff and analyzing outreach data.

Qualifications

• Minimum three years demonstrated community outreach experience.
• Advanced data management and analytical skills.

Responsibilities

• Oversee the planning, development, and implementation of a strategic plan.
• Document organizational, operational, and programmatic practices.
• Supervise and mentor Outreach Workers.
• Develop partnerships for HIV counseling and testing.

Skills

Motivated, organized, and detail-oriented

Strong interpersonal and communication skills

Ability to multi-task

Proficient computer skills (Microsoft Office)

Education

Master’s Degree from an accredited university

Tools

Microsoft Excel

Microsoft Word

Microsoft Access

Microsoft Outlook

Job description

Join to apply for the Outreach Program Manager role at Park West Health System,Inc.

Join to apply for the Outreach Program Manager role at Park West Health System,Inc.

Position Summary

The Outreach Program Manager is responsible for the planning, development, implementation, monitoring and evaluation of the Outreach Unit; utilizing methods, processes and techniques to achieve performance outcomes. The Outreach Program Manager will work closely with the Director of Ryan White Programs to analyze partnerships and outcomes data and develop strategies for linking high risk individuals to treatment and care services.

Description

Position Summary

The Outreach Program Manager is responsible for the planning, development, implementation, monitoring and evaluation of the Outreach Unit; utilizing methods, processes and techniques to achieve performance outcomes. The Outreach Program Manager will work closely with the Director of Ryan White Programs to analyze partnerships and outcomes data and develop strategies for linking high risk individuals to treatment and care services.

Essential Functions

• Oversee the planning, development, and implementation of a strategic plan for the Outreach Unit.
• Design methods, processes, and techniques to monitor and evaluate the Unit.
• Document organizational, operational, and programmatic practices for the Outreach Unit.
• Supervise and mentor Outreach Workers and Outreach Assistant/Non-Medical Case Manager.
• Review and analyze outreach reports and deliverables received from outreach staff.
• Coordinate multi-project initiatives and deliverables to achieve program goals.
• Review outreach personnel narratives and provide a comprehensive monthly Outreach Unit report.
• Track outreach performance measures against yearly goals and objectives.
• Monitor outreach charting system through internal audits to ensure compliance with Outreach Standards of Care.
• Monitor outreach staff time of effort, unit calendar, and online data entries to ensure maximum performance.
• Attend community meetings to present services offered by Park West and the Hidden Garden program.
• Develop memoranda of understanding with community and faith-based organizations and coordinate with prevention partners for on-site HIV counseling, testing and linkage to care services.
• Maintain relationships with community partners to increase referrals of HIV positive individuals to the program.
• Oversee social media initiatives and promotional campaigns.
• Solicit and finalize content for Hidden Garden Newsletter.
• Collaborate with the Consumer Advisory Board (CAB) to assist in identifying vulnerable populations that may or may not know their HIV positive status and in need of referrals for health and support services.
• Represent agency at Planning Council and other HIV Planning Group meetings.
• Perform other duties as assigned.
  
  

Qualifications

Qualifications

• Master’s Degree from an accredited university
• Minimum three years demonstrated community outreach experience, including partnership development, implementation, evaluation, and achieving recruitment outcomes with vulnerable populations.
• Advanced data management and analytical skills.
  
  

Skills

• Motivated, organized, and detail-oriented.
• Strong interpersonal and communication skills (both verbal and written).
• Ability to multi-task and handle several outreach components at one time.
• Ability to meet deadlines and to function independently under dynamic circumstances is critical.
• Proficient computer skills, including experience with Microsoft Office applications – specifically Excel, Word, Access, and Outlook required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Medical Practices

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