Program Manager, Alumni Engagement and Outreach

University of Maryland - Division of University Relations; College Park (MD); Hybrid; USD 80,346 - 96,415; Full time

Job summary

A leading university is seeking a Program Manager for Alumni Engagement and Outreach in College Park, MD. The role involves managing alumni volunteers, developing relationships, and orchestrating regional events. Candidates should have a Bachelor's degree and 5 years of alumni relations or similar experience. This is a full-time position with local and regional travel required.

Qualifications

• Five (5) years of professional alumni relations or volunteer coordination experience.
• Ability to multitask and demonstrate commitment to customer service.
• Knowledge of event management and volunteer recruitment.

Responsibilities

• Lead and manage regional volunteers and board members.
• Ensure effective communication and maintain quality alumni data.
• Develop and implement innovative strategies for alumni engagement.

Skills

Event management

Volunteer recruitment

Oral and written communication

Microsoft Office proficiency

Customer service

Education

Bachelor’s degree from an accredited college or university

Tools

CRM systems (Salesforce, Raiser’s Edge)

Job description

Program Manager, Alumni Engagement and Outreach

Join to apply for the Program Manager, Alumni Engagement and Outreach role at University of Maryland - Division of University Relations

Program Manager, Alumni Engagement and Outreach

Join to apply for the Program Manager, Alumni Engagement and Outreach role at University of Maryland - Division of University Relations

Direct message the job poster from University of Maryland - Division of University Relations

Talent Attraction Specialist | Bridging the gap between top talent and the University of Maryland.

Required Application Materials: Resume and Cover Letter

The University of Maryland Alumni Association seeks a dynamic and organized Program Manager for Alumni Engagement & Outreach. This individual will serve as the primary liaison to alumni volunteers for regional networks nationwide and will oversee the planning and execution of regional alumni engagement events. The role is pivotal in advancing the Association’s mission by fostering lifelong relationships between the university and its alumni through volunteerism, programs, and outreach.

This position will be accountable for:

• Comprehensive leadership and management of regional volunteers and board members, inspiring active participation among alumni networks.

• Ensuring effective communication and maintaining quality alumni data to facilitate meaningful engagement.

• Developing new and cultivating existing relationships to build a strong affinity for the University of Maryland.

• Developing and implementing innovative strategies to engage alumni based on common interests and industries, including connecting alumni with student and campus groups.

• Serve as the program manager for regional events.

• Recruiting and managing diverse, high-performing volunteers, fostering an environment that encourages participation, collaboration, respect, and positive promotion of UMD.

This position is based in the DC Metro area and will be expected to travel locally and regionally up to 50%. This position reports directly to the Senior Director of Alumni Engagement and Board Operations.

*All applications should include a resume and cover letter.

Physical Demands:

Must be able to travel (plane, train, other) up to 50% of the time is required.

Must be able to work across all 4 US time zones.

Licenses/ Certifications: N/A

Minimum Qualifications

• Education: Bachelor’s degree from an accredited college or university
• Experience: Five (5) years of professional alumni relations, marketing, program development, or volunteer coordination experience
• Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education
• Knowledge of event managemen
• Knowledge of volunteer recruitment and management. Skill in oral and written communication. Skill in the use of Microsoft Office products.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Additional Job Details

Preferences:

• -Experience working in higher education or nonprofit preferred.
• -Proficiency in CRM systems (e.g., Salesforce, Raiser’s Edge, or similar alumni databases).
• -Experience with social media, email marketing, and digital engagement tools.
• -Previous experience in managing alumni volunteer programs or alumni boards/committees
• -Excellent interpersonal, communication, and organizational skills.
• -Strong customer service orientation and ability to work with diverse stakeholders.
• -Ability to travel occasionally and work evenings/weekends as needed for events.
• -Experience in higher education, alumni relations, or nonprofit environments.
• -Demonstrated ability to manage multiple priorities and meet deadlines.

Required Application Materials: Resume and Cover Letter

Best Consideration Date: August 16, 2025

Posting Close Date: NA

Job Risks

Not Applicable to This Position

No

For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department

VPUR-People and Engagement

Worker Sub-Type

Staff Regular

Salary Range

$80,346-$96,415

Benefits Summary

For more information on Regular Exempt benefits, select this link.

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice

Resources

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