Manager I Health Services Program

Elevance Health; Denver (CO); On-site; USD 86,944 - 130,416; Full time

Job summary

Elevance Health seeks a Manager I for Health Services Program to lead health care programs and supervise staff, ensuring compliance and efficient workflow. The role involves preparing reports, training staff, and collaboration with departments to optimize member care. This hybrid position requires office attendance three times a week, fostering collaboration while allowing flexibility.

Qualifications

• Requires a BA/BS degree or a minimum of 2 years related experience.
• Experience in program management preferred.
• Peer Support Service experience is a plus.

Responsibilities

• Directs implementation and administration of health care programs.
• Supervise workflow and performance of Health Services staff.
• Ensures compliance with departmental policies and procedures.

Skills

Supervision

Quality Control

Compliance

Training

Auditing

Education

BA/BS degree

Job description

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Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

The Manager I Health Services Program directs implementation and administration of health care programs.

How you will make an impact:

• Prepares and communicates information to appropriate parties regarding health care programs, procedures, changes and government mandated disclosures.
• Supervise workflow and performance of Health Services staff.
• Ensures compliance with departmental policies and procedures.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.
• Provides quality control services by monitoring work results of direct reports.
• Performs audits to monitor efficiency and compliance with policies.
• Develops and implements associate training.
• Prepares reports.
• May be assigned to special project work consistent with the role and dictated by the needs of the business.
• Manages a team of non-clinical support staff engaged in telephonic outreach to members to optimize member health care across the care continuum and ensuring member access to services appropriate to their health needs; manages case consultation and education to customers and internal staff for efficient utilization of BH services; supports process improvement and quality assurance activities; ensures adherence to appropriate departmental policies, best practices, relevant standards, and member contracts; facilitates collaboration across departments to ensure cost effective and quality member care.

Requires a BA/BS degree or a minimum of 2 years related experience and/or training; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Peer Support Service experience and/or licensure is preferred.
• Program management background preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $86,944 to $130,416

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [e-mail] assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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