Outreach Phlebotomist, Laboratory Assistant

HealthPartners; Minnesota; On-site; USD 25,000 - 33,000; Full time

Job summary

HealthPartners Park Nicollet Laboratory is seeking a Laboratory Assistant, Outreach Phlebotomist to join our team. This role involves specimen collection, patient interaction, and supporting laboratory workflows to ensure timely, accurate results.

You will provide phlebotomy services, assist with scheduling and billing, and serve as a resource for staff on specimen handling. A customer-focused approach and strong organization are essential.

Qualifications

• Experience in phlebotomy and specimen collection preferred.
• Ability to provide excellent customer service.
• Strong organizational skills to manage time-sensitive requests.
• Ability to work independently with minimal supervision.
• Knowledge of safety and infection control practices.

Responsibilities

• Collect specimens via phlebotomy and prepare them for testing.
• Assist with client service and reception duties.
• Schedule, order, and bill laboratory workflows.
• Process specimens, centrifuge, and dispatch to the correct laboratory.
• Answer questions from hospital staff regarding specimen handling.

Skills

Customer service

Independent worker

Problem solving

Time management

Age-appropriate care

Education

ASCP certification

Job description

Park Nicollet is looking to hire a Laboratory Assistant, Outreach Phlebotomist to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary

The Laboratory Assistant will provide a wide range of laboratory services including specimen collection, client service and reception desk duties, ordering/ scheduling/ billing functions, laboratory testing, phlebotomy, dispatching, specimen processing, centrifuging, delivery of specimens to appropriate laboratory/department and assuring proper efficiency and workflow management. Position will also serve as a resource for questions from hospital and clinic staff regarding specimen handling and processing.

Required Qualifications

Licensure/ Registration/ Certification

• Safely and legally operate Park Nicollet vehicles, must have a valid driver’s license. May be required to drive personal car on an occasional basis.

Knowledge, Skills, and Abilities

• Strong customer service skills, ability to work independently, good problem-solving skills.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
• Demonstrates strong organizational skills with the ability to meet time-sensitive customer requests and changes on short notice.

Preferred Qualifications

Education, Experience or Equivalent Combination

• One year phlebotomy experience preferred.

Licensure/ Registration/ Certification

• ASCP certification for phlebotomy preferred.

Benefits

• Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!