Outreach & Enrollment Specialist

River Valley Family Health Center; Delta (CO); On-site; USD 27,496 - 31,299; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Matching

Generous PTO

Job summary

River Valley Family Health Center is seeking a full-time Outreach and Enrollment Specialist in Delta, CO. This position involves helping patients enroll in insurance programs and conducting outreach to educate the community about available services.

Candidates should possess a high school diploma, valid driver's license, and prefer experience in healthcare marketing. The role emphasizes cultural sensitivity and strong communication skills, particularly in Spanish. Benefits include competitive pay, medical insurance, and generous PTO.

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license required.
• Prior marketing experience in a healthcare setting preferred.

Responsibilities

• Determine eligibility and assist patients with insurance enrollment.
• Participate in outreach groups and develop community presentations.
• Facilitate Spanish Patient Family Advisory Council Meetings.

Skills

Spanish communication skills

Cultural sensitivity

Interpersonal skills

Computer proficiency

Education

High School Diploma or equivalent

Job description

About this position

River Valley Family Health Centers is looking for an Outreach and Enrollment Specialist to join our team in Delta, CO. It is the responsibility of this position to provide assistance to patients and potential patients of River Valley Family Health Center in the enrollment of appropriate insurance & Sliding Fee Scale programs. They will perform outreach in our communities to ensure we are a known entity and community members are educated about the services River Valley provides.

The Mission of River Valley Family Health Centers is to provide high quality healthcare in an integrated and culturally respectful manner to our community. We offer affordable and easy access to quality care for all, while being an employer of choice. We value patient-centered, quality care, accountability, integrity, and overcoming barriers to care. We are dedicated to the principles of equal employment opportunity in any term, condition or privilege of employment. We do not discriminate against applicants or employees based on age, race, sex, color, religion, national origin, disability, veteran status, ethnicity, military obligations, gender expression, sexual orientation, pregnancy, marital status, or any other status protected by state or local law.

The Outreach and Enrollment position is full-time; 40 hours per week, and may perform work outside of normal operating hours. We are a growing, exciting place to work, serving our community in a variety of ways. Come join our team!

A day in the life of an Outreach and Enrollment Specialist includes:

• Determining eligibility and providing assistance to patients and potential patients in enrolling in appropriate insurance, Sliding Fee Scale, Colorado Indigent Care Program, Medicaid, and Child Health Plan Plus programs.
• Participating in local and regional Outreach groups, activities, and fairs, developing presentations for community groups and referral sources, and attending all training sessions at the federal, state, and local level.
• Facilitating the Spanish Patient Family Advisory Council Meetings.
• Providing educational materials regarding insurance options to community partners including health departments, hospitals, urgent care clinics, providers offices, human service agencies and collaborate and coordinate outreach efforts with them.
• And so much more!

Compensation and Benefits

• $19.96 - $22.72/hour, depending on experience and certifications
• Medical, Dental, and Vision Insurance
• Life & Disability Insurance
• AFLAC Supplemental Insurance
• 401(k) Matching with participation after 90‑days
• Employee Assistant and Wellness Programs
• Generous PTO accruing and available from the first day of employment
• Continuing Education Opportunities

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license required.
• Prior marketing experience in a healthcare setting, or similar position, preferred.
• Ability to read, write, and communicate in Spanish.
• Must demonstrate cultural sensitivity when working with individuals and groups of diverse racial, ethnic, economic, and social backgrounds.
• Ability to maintain positive working relationships with team members, patients, families, and others.
• Ability to utilize a computer for time keeping, documenting electronic medical records, and to complete follow-up tasks.
• Ability to maintain confidentiality.
• Ability to travel between clinics, or to training and meetings, as needed.

This position requires long periods of standing and walking, sitting at a computer, the ability to lift, carry, push, and pull up to 35 pounds, etc. Employees are required to complete mandatory vaccines, such as Tdap, Hep A, Hep B, MMR, Varicella, and the yearly flu vaccine.