Outreach Coordinator - Health Home Program

Tandym-Group; New York (NY); Hybrid; USD 34,000 - 49,000; Full time

Job summary

Tandym-Group is seeking an Outreach Coordinator for the Health Home Program in Brooklyn, NY. The role focuses on field-based outreach, referral development, and enrollment support for Health Home services across NYC with a hybrid work setting.

You will build partnerships with healthcare and community organizations, conduct outreach to prospective members, and maintain accurate enrollment records while collaborating with internal teams and external partners to drive enrollment growth.

Qualifications

• At least 1 year of experience in community outreach, enrollment, recruitment, healthcare, behavioral health, social services, or relationship development
• High school diploma or GED required
• Experience with field-based outreach and community visits
• Proficiency with Microsoft Word and Excel
• Experience using an electronic health record system such as EPIC, NextGen, RMA, or Connections
• Strong verbal, written, and interpersonal communication skills
• Ability to work independently while managing multiple priorities and maintaining accurate documentation

Responsibilities

• Build and maintain referral partnerships with healthcare, social service, school, and community organizations
• Conduct field-based outreach to engage prospective members and promote Health Home services
• Support individuals through the enrollment process and maintain accurate referral and outreach records
• Track outreach activity, follow-ups, enrollment progress, and reporting documentation
• Collaborate with internal teams and external partners to support enrollment growth and community engagement

Skills

Verbal and written communication

Interpersonal communication

Multitasking / prioritization

Education

High school diploma or GED

Tools

Microsoft Word

Excel

EPIC

NextGen

RMA

Connections

Job description

Outreach Coordinator - Health Home Program (CR/512462) Brooklyn, New York

Salary: USD30 - USD30 per hour

A health services organization in New York City is seeking a new Health Home Outreach Coordinator to join their team in Brooklyn, supporting community-based outreach, referral development, and enrollment efforts for Health Home programs.

About the Opportunity:

Shift: Day

Schedule: Monday to Friday

Hours: Standard business

Setting: Hybrid (field-based throughout New York City boroughs with one office day per week)

Responsibilities:

• Build and maintain referral partnerships with healthcare, social service, school, and community organizations
• Conduct field-based outreach to engage prospective members and promote Health Home services
• Support individuals through the enrollment process and maintain accurate referral and outreach records
• Track outreach activity, follow-ups, enrollment progress, and reporting documentation
• Collaborate with internal teams and external partners to support enrollment growth and community engagement

Qualifications:

• At least 1 year of experience in community outreach, enrollment, recruitment, healthcare, behavioral health, social services, or relationship development
• High school diploma or GED required
• Experience with field-based outreach and community visits
• Proficiency with Microsoft Word and Excel
• Experience using an electronic health record system such as EPIC, NextGen, RMA, or Connections
• Strong verbal, written, and interpersonal communication skills
• Ability to work independently while managing multiple priorities and maintaining accurate documentation

Desired Skills:

• Associate's and/or Bachelor's Degree in a related field
• Experience with outreach to children, adults, or behavioral health populations
• Knowledge of Health Home services, Medicaid populations, or community resources
• Experience building partnerships with referral sources and community organizations
• Familiarity with client enrollment, tracking, and reporting workflows.