Outreach Coordinator

avenuesrecovery; South Bend (IN); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Flexible Spending Account (FSA)

Job summary

Avenues Recovery is seeking an Outreach Coordinator based in South Bend, Indiana. This hybrid position involves educating communities about substance abuse services and maintaining strong referral relationships. Candidates should have experience in the substance abuse field and excellent interpersonal skills.

The role supports a fulfilling workplace culture and offers generous PTO and a comprehensive benefits package including medical, dental, and 401K options.

Qualifications

• Experience within the substance abuse field, direct Outreach experience preferred.
• Valid and current state-issued driver's license and vehicle.
• Authentic, trustworthy and impactful personality.

Responsibilities

• Educate communities about services available at Avenues.
• Develop and maintain relationships with referral sources.
• Attend outreach events and market the Avenues brand.
• Facilitate individual and family crisis intervention.

Skills

Experience in substance abuse

Direct Outreach experience

Excellent interpersonal skills

Written communication skills

Time-management skills

Education

High School diploma/GED or Bachelor's in Communications or Marketing

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. We offer highly individualized treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success is our people - merged with a premier clinical program, it's allowed us to transform the lives of thousands of people to date. If you're passionate about recovery and want to impact others in a meaningful way - we warmly invite you to join our growing family!

What You’ll Do

• Educate communities and potential referral sources about services available at Avenues as well as what makes us the best choice for those struggling with substance abuse and mental health conditions.
• Develop and maintain working relationships with hospitals, providers, therapists, attorneys, probation officers, relief workers, and other SUD treatment programs.
• Attend outreach events, conferences, meetings etc. and market the Avenues brand.
• Provide in-service trainings and addiction education for potential referral sources.
• Facilitate individual and family crisis intervention as necessary.
• Collaborate with admissions team, executive and clinical directors, and directly report to National Director of Community Outreach and Clinical Partnerships, to drive steady admissions.
• Maintain documentation via salesforce on daily activities.

What We’re Looking For

• Experience within the substance abuse field, direct Outreach experience preferred, admissions, clinical or medical experience.
• High School diploma/ GED or Bachelor's in Communications or Marketing preferred.
• Valid and current state-issued driver's license and vehicle.
• Excellent interpersonal skills, written communication skills.
• Authentic, trustworthy and impactful personality.
• Confidentiality, collaboration, and time-management skills a must.

Where You’ll Work

The outreach coordinator is a hybrid role which includes both in-facility work such as tours and meetings with onsite leadership and discharge planners but is predominantly a remote position. The primary objective of the role is to build and maintain referral relationships within the local community. The outreach team is a mobile extension of our on-site facility, the outreach team ensures that the Avenues brand is known and trusted in the local and wider community.

Why Join Us?

Avenues features a rich, fulfilling workplace culture where each person is valued, and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you’ll be eligible for the following benefits package:

• 401K with employer match
• Eligible for HRSA STAR federal student loan repayment
• Medical Insurance
• Dental
• Vision
• Accident
• Critical Illness
• Hospital Indemnity
• Voluntary Short-Term Disability
• Voluntary Long-Term Disability
• Employer-Paid Life and AD&D
• LifeTime Benefit Term Insurance with Long Term Care
• Legal Coverage
• Pet Insurance
• Identity Theft Protection
• Employer-Paid Employee Assistance Program
• Flexible Spending Account (FSA) - Medical
• Dependent Care FSA (DCF)