Alumni Coordinator

avenuesrecovery; Fort Wayne (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Employer-Paid Life and AD&D

Voluntary Short-Term Disability

LifeTime Benefit Term Insurance with L

Job summary

Avenues Recovery Center in Fort Wayne is seeking an Alumni Program Manager to oversee the alumni network, provide follow-up support, and coordinate resources. The role emphasizes building meaningful relationships and maintaining confidential information within a compassionate care setting.

You will collaborate with clinical leadership, ensure accurate Salesforce reporting, and help connect alumni to available programs and services.

Qualifications

• High School Diploma or GED preferred.
• Minimum 1 year sobriety if in recovery.
• Excellent interpersonal, observation, and communication skills.
• Warm, engaging personality with dignified boundaries.
• Ability to maintain confidentiality.

Responsibilities

• Manage all aspects of Alumni Program, including follow-up and resources.
• Engage alumni through calls, meetings, and events.
• Conduct alumni follow-up calls per established timeline.
• Maintain Salesforce reporting with accuracy.
• Coordinate with Clinical Director to connect alumni with resources.
• Oversee alumni social media pages and engagement.

Skills

Interpersonal Skills

Communication Skills

Observation Skills

Confidentiality

Education

High School Diploma/GED

Tools

Salesforce

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with ten locations across five states. We offer highly individualized treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success is our people - merged with a premier clinical program, it's allowed us to transform the lives of thousands of people to date. If you're passionate about recovery and want to impact others in a meaningful way - we warmly invite you to join our growing family!

What You'll Do

• Manage all aspects of Alumni Program (Follow - up, resources, programming etc.)
• Engage with alumni in a personal, meaningful way through calls, meetings and events
• Conduct alumni follow-up calls, following established timeline
• Maintain consistent and accurate Salesforce reporting
• Connect alumni with clinical support and resources, in collaboration with Clinical Director
• Oversee all alumni Social Media pages, maintaining consistent activity and engagement

What We're Looking For

• High School Diploma/ GED preferred
• If in recovery, min. 1 year period of sustained sobriety required
• Excellent interpersonal, observation, and communication skills
• Warm, engaging and dynamic personality; dignified character
• Ability to maintain absolute confidentiality and firm boundaries

Where You'll Work

Avenues Recovery Center at Fort Wayne is a 100- bed residential facility offering drug and alcohol detox and inpatient rehabilitation services. With its unparalleled clinical program, skilled and dedicated staff, and fresh, modern premises, Avenues at Fort Wayne provides the ultimate setting for clients to open up and begin healing and rediscovering themselves. Our star staff includes therapists and clinicians, nurses and nurse practitioners, group facilitators and behavioral health technicians - all of whom help to create a warm, accepting atmosphere, and provide care in the most compassionate and dignified manner. With all services and amenities under one roof, beginning your recovery journey has never been more gratifying.

Why Join Us?

Avenues features a rich, enjoyable workplace culture where each employee is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family you'll be eligible for the following benefits package:

• 401K with 100% employer match
• Medical Insurance
• Dental
• Vision
• Accident
• Critical Illness
• Hospital Indemnity
• Voluntary Short-Term Disability
• Voluntary Long -Term Disability
• Employer-Paid Life and AD&D
• LifeTime Benefit Term Insurance with Long Term Care
• Legal Coverage
• Pet Insurance
• Identity Theft Protection
• Employer-Paid Employee Assistance Program
• Flexible Spending Account (FSA) - Medical
• Dependent Care FSA (DCF)