Outreach Coordinator

One Hope United; Olney (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Generous vacation package

Tuition reimbursement up to $2,500

Professional development opportunities

Comprehensive health insurance

Job summary

A community service organization is seeking an Outreach Coordinator in Olney, IL. This role focuses on coordinating community outreach for various programs, such as Care Coordination and Crisis Response. Candidates should have a Bachelor's degree and 1-3 years of related experience. Essential skills include strong communication, organization, and problem-solving abilities. The position offers a supportive environment for professional growth and development.

Qualifications

• 1-3 years' experience in community outreach preferred.
• Reliable transportation and valid driver's license required.
• DCFS background clearance necessary.

Responsibilities

• Plan and lead community outreach for various programs.
• Identify and maintain community resource networks.
• Facilitate quarterly meetings with service providers.
• Submit bi-annual report on area networks and service gaps.
• Maintain connections with emergency room staff for crisis needs.
• Ensure monthly organized communication.

Skills

Assessment and interpretation of care-related information

Excellent written and oral communication

Highly organized and flexible

Positive attitude and sensitivity to cultural needs

Resourcefulness in researching and problem-solving

Proficient computer skills

Discretion and confidentiality

Education

Bachelor's degree in relevant field

Job description

Generous Vacation

Work and life balance is important to us! Our Hope Members enjoy 10 holidays, up to 20 vacation days, 6 personal days, 5 sick days, and 1 mental health day.

Our package is robust with Allied Insurance (medical, dental, vision), 403b Retirement – 2% Contribution, Flexible Spending Accounts, Health Savings Account, Short‑Term and Long‑Term Disability options, Life Insurance, and Pet Insurance.

Tuition Assistance

We want Hope Members to learn and grow. We offer up to $2,500 annually in tuition reimbursement. OHU supports educational endeavors.

Professional Development

Our Hope Members strive for excellence in children and youth services. OHU supports them by providing opportunities to network and learn from leaders in the field at in‑service days, conferences, and workshops.

We have a growth mindset. The OHU Promise is guiding us in significantly increasing services over the next six years. When a new or current position opens, we look first to advancing a Hope Member.

Position

Outreach Coordinator

Location

Olney, IL

Job Id

6501

# of Openings

1

Job Summary

Under assigned supervisor, the BH Community Outreach Coordinator is responsible for the planning, direction, and coordination of the community outreach for BH programs, including Care Coordination, Intensive Placement Stabilization, Mobile Crisis Response, and Community Crisis Response Program.

Essential Duties and Responsibilities

Planning and leading community outreach for the following programs: Care Coordination (CCS), Intensive Placement Stabilization (IPS), Mobile Crisis Response (MCR), and Community Crisis Response Program (CCRP).

• Identify existing local community networks and resources and maintain a list of those resources, including information regarding service type, population served, eligibility requirements, and other pertinent information for referral.
• Collaborate with existing local community networks throughout program coverage areas.
• Provide resource connection information for the local community networks and referral resources to the CCS staff, IPS staff, MCR staff, and CCRP staff, ensuring all staff know how to access the resources/services for their clients.
• Connect with all networks provided by HFS.
• Facilitate quarterly meetings with all identified service providers and networks willing to participate to discuss services, supports and options for areas of service gaps.
• Specific to CCS, submit a bi‑annual report to HFS detailing the strengths of the area networks and service gaps/areas of improvement.
• Specific to MCR, build and maintain connections with area emergency room directors, leaders, and staff to communicate crisis needs, concerns, and enhancements.
• Monthly organized communication will be expected.

Other Duties

• This list of essential functions is not intended to be exhaustive. One Hope United reserves the right to revise this job description as needed to comply with actual job requirements.

Qualification

Education

• Bachelor's degree in the field preferred

Experience

• 1‑3 years' experience in the field preferred BH Community Outreach Coordinator

Other

• Reliable transportation, valid driver’s license, and acceptable driving record with OHU required levels of coverage for auto insurance. DCFS background clearance.

Required Skills

• Ability to assess, interpret, and deliver care‑related information concerning the life‑span development of children and families
• Excellent written and oral communication, with ability to document in a clear, concise manner
• Highly organized, yet flexible and can handle multiple projects and or priorities well with the ability to manage tight deadlines
• Positive attitude concerning all aspects of working in a challenging environment (including significant patience and respect for children and families who can become quite angry and demanding), sensitivity to cultural needs, and ability to serve as a positive member of a working team
• Resourcefulness in researching issues, analyzing information skillfully, solving problems, and developing solutions with minimal supervision in a timely manner
• Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary
• Ability to exercise discretion and ensure confidentiality

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position requires visual and auditory acuity within professionally determined normal ranges, with correction if need; and manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, computer, and copier. The employee is occasionally required to move items up to 50 pounds. The employee works in varied residential environments based on assigned caseload and may encounter unpredictable clients. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee must be able to enter and exit a vehicle or a building without assistance. Occasionally, travel is outside the local area and overnight.

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug Free Workplace. All applicants with a conditional offer of employment must submit to pre‑employment drug testing and receive a negative test result. Final hiring decisions are contingent on the candidate submitting to a background check satisfactory to One Hope United.