Outreach Coordinator

Marshall University

Huntington (WV)

On-site

USD 45,000 - 58,000

Full time

33 hours ago

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Benefits offered by this job

Health Insurance

Tuition Benefits

Retirement Plan (TIAA)

Paid Holidays

Annual and Sick Leave

Wellness Programs

Job summary

Marshall University is seeking an Outreach Coordinator within the Counseling Center to lead mental health outreach across the campus community. The role combines direct clinical services with campus education and collaborative outreach efforts.

You will develop programs, coordinate events, and strengthen partnerships to promote access to care while maintaining rigorous documentation and adherence to best practices in college mental health.

Qualifications

Master’s in Counseling or Social Work required.
If not licensed, must be license eligible with WV BEC or WVBSW.
Minimum of 5 years clinical experience.
Minimum 5 years campus counseling and outreach experience.

Responsibilities

Develop, coordinate, and deliver outreach programming for students, faculty, staff, and community members.
Psychoeducational workshops, awareness events, mental health promotion activities, training, presentations, and campus wellness initiatives.
Promote visibility of Counseling Center services at recruitment events and build partnerships with campus and community stakeholders.
Assist in writing, editing, and submitting grant proposals to secure funding for mental health initiatives.
Conduct client intake interviews and administer screening and assessment tools.
Develop and implement individualized treatment plans and provide counseling services.
Maintain accurate clinical documentation within 48 hours of service.
Participate in a 24-hour on-call rotation for crisis intervention.
Facilitate referrals to higher levels of care and coordinate with partners.
Attend supervision sessions and team meetings for professional growth.
Stay informed on best practices in college mental health and outreach.
Support diversity, equity, inclusion, and accessibility in all efforts.
Perform other related duties as assigned.
Gather and analyze data related to outreach activities and client outcomes.
Prepare detailed reports and KPI recommendations for program improvement.
Collaborate with Counseling Center leadership on needs assessments and goals.
Ensure compliance with data collection, reporting, and accreditation standards.

Education

Master’s in Counseling or Social Work

Job description

Get to Know Us!

Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, definer of the Constitution, Marshall University advances the public good through innovative, accredited educational programs. We are located in downtown Huntington, West Virginia, with additional locations in South Charleston and Point Pleasant. Marshall University’s mission, inspired by our Vision and Creed, includes a commitment to:

Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society.
Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture.
Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty.
Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment.
Cultivate the development of an inclusive, just, and equitable community.

Position Details

Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society.
Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture.
Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty.
Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment.
Cultivate the development of an inclusive, just, and equitable community.

Come Meet Marshall and discover what it means to be part of the Marshall University family!

Come join our Herd!

We are committed to attracting and retaining quality faculty and staff. In doing so, Marshall University offers outstanding benefit packages to eligible employees only. (E-Class in the job posting). Marshall University Research Corporation (MURC) employees have different benefit options than those listed below.

Work week is 37.5 hrs.
A great highlight in December is that Marshall University employees receive almost two weeks off for Winter Break!
Holidays – Employees receive 13 Paid Holidays
Annual and Sick Leave – Classified Staff, Non-Classified Staff and 12-month Faculty earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year. ) Employee Leave
Health Insurance – Marshall University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA). There are seven (7) health benefit plans.
Educational/Tuition Benefits – Marshall University provides tuition benefits to regular employees (after probationary period) and their dependent children.
Retirement Plans – Marshall University offers retirement through Teachers Insurance and Annuity Association (TIAA). Full-time benefits eligible employees must participate in the mandated retirement plan (401(a)).
Life Insurance – Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre‑tax earnings.
Wellness Programs – PEIA provides various care management programs and the Pathways to Wellness program.

We are . . Marshall!

Position Information

Position Title Outreach Coordinator Banner Position Number 000854 E-Class NC - Nonclassified - .53 or > Department Student Counseling Services - MU3506 Job Description

Position Summary

The Outreach Coordinator is a full‑time professional staff member responsible for leading counseling center outreach activities that promote mental health awareness, reduce stigma, and increase access to services across the Marshall University community. This position works closely with students, faculty, staff, campus partners, and community agencies to strengthen awareness of mental health issues, available resources, and pathways to care. The Coordinator of Outreach also provides direct clinical services and participates in the Counseling Center’s clinical operations as part of a collaborative team. University counseling outreach roles commonly combine direct service, campus education, and coordinated outreach efforts.

Outreach Responsibilities

Develop, coordinate, and deliver outreach programming for students, faculty, staff, and community members.
Psychoeducational workshops, awareness events, mental health promotion activities, training, presentations, special events, campus wellness initiatives, tabling events, and collaborative programming with campus and community partners.
Promote visibility of Counseling Center services at recruitment events and other university-sponsored activities and work to build strong partnerships that expand access to resources and normalize help-seeking behavior.
Assist in writing, editing, and submitting grant proposals to secure funding for mental health initiatives and outreach programming.
Use effective networking skills to build and sustain partnerships with community agencies and campus departments to support outreach initiatives and collaborative programming.

Essential Clinical Responsibilities

Conduct client intake interviews and administer appropriate screening and assessment tools.
Develop and implement individualized treatment plans aligned with clinical best practices.
Provide counseling and psychotherapy services addressing, but not limited to, concerns and mental health diagnoses such as depression, anxiety, ADHD, cognitive or eating disorders, substance use, personality disorders, trauma, sexual or gender identity, adjustment difficulties, etc.
Maintain accurate and timely clinical documentation, including notes, assessments, and treatment plans within 48 hours of service.
Participate in a 24‑hour on‑call rotation to provide crisis intervention on campus or in hospitals, supporting students and families during emergencies involving suicide risk, trauma, or other mental health crises.
Facilitate referrals to appropriate on‑ or off‑campus resources for higher levels of care or specialized treatment.
Serve as a liaison through consultation among university departments, community providers, MUPD, physicians, and family members for coordinated student support.
Attend supervision sessions and ongoing staff meetings to ensure professional growth and clinical quality.
Assist in crisis response efforts, safety planning, and referrals to higher levels of care when needed.
Participate in team meetings, case consultations, and interdisciplinary collaboration.
Stay informed on best practices in college mental health, outreach, and student support services.
Support diversity, equity, inclusion, and accessibility in all counseling and outreach efforts.
Perform other related duties as assigned.

Program Evaluation and Data Collection

Gather and analyze quantitative and qualitative data related to outreach activities, service utilization and client outcomes.
Prepare detailed reports summarizing trends, key performance indicators, and actionable recommendations for continuous program improvement.
Collaborate with Counseling Center leadership on needs assessments, performance metrics, and goal setting to strengthen programming and align outreach with student needs.
All data collection, recordkeeping, and reporting will be completed in compliance with federal, state, institutional, grant, and accreditation standards. Counseling center programs commonly use feedback, reporting, and outcome data to guide service improvement and accountability.

Salary

Salary Range $44,918 - $58,393 - Salary is commensurate upon education, experience, and equity review Salary Type Salary Time Type Full-Time Work Location MU - Marshall University

Qualifications

Must be able to perform all essential job duties as outlined in the job description.

Required Qualifications

Education

Master’s in Counseling or Social Work required. If current WV LPC or LGSW/LICSW not held, must be license eligible with WVBEC or WVBSW.

Experience

Minimum of 5 years clinical experience. Minimum 5 years campus counseling and outreach experience.

Posting Detail Information