Outreach & Compliance Coordinator (PA New Hire Reporting)

BVA Bear's IT Solutions; Boiling Springs (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Job summary

BVA Bears IT Solutions in Harrisburg, PA is seeking an Outreach Coordinator to plan and execute employer outreach for the Pennsylvania New Hire Reporting Program. The role is full-time with core hours 9am–3pm and a workday window from 6:00am–6:00pm ET, Monday through Friday, excluding government holidays.

You will develop educational materials, coordinate campaigns, and collaborate with internal teams to ensure employers understand and meet reporting obligations.

Qualifications

• Minimum 2 years of experience in outreach, communications, or public relations.
• Familiarity with CWDS or similar workforce systems.
• Proficiency in Microsoft Office Suite and virtual communication tools.

Responsibilities

• Develop and implement outreach strategies to increase employer compliance with new hire reporting requirements.
• Coordinate communication campaigns including email, mailers, webinars, and live events.
• Create and distribute educational materials such as FAQs, guides, and training presentations.
• Collaborate with Commonwealth staff and internal teams to align outreach efforts with program goals.
• Represent the program at employer forums, industry events, and Commonwealth-sponsored sessions.
• Respond to outreach-related inquiries and provide follow-up support to employers.
• Promote use of electronic reporting methods including CWDS and FTP submissions.
• Identify barriers to electronic reporting and propose solutions to improve adoption.
• Track employer feedback and adjust outreach strategies accordingly.
• Support SLA tracking by documenting outreach activities and response rates.
• Assist Reporting Analysts in compiling Outreach Activity Reports and Monthly SLA summaries.
• Ensure outreach-related inquiries are responded to within SLA timeframes.
• Ensure outreach materials comply with Commonwealth data privacy and security standards.
• Handle sensitive employer information with confidentiality.
• Participate in regular compliance and security training.

Skills

Outreach planning

Stakeholder engagement

Public relations

Microsoft Office

CWDS

Tools

CWDS

Video Conferencing

Job description

BVA Bears IT Solutions in Harrisburg, PA is seeking an Outreach Coordinator to plan and execute employer outreach for the Pennsylvania New Hire Reporting Program. The role is full-time with core hours 9am–3pm and a workday window from 6:00am–6:00pm ET, Monday through Friday, excluding government holidays.

You will develop educational materials, coordinate campaigns, and collaborate with internal teams to ensure employers understand and meet reporting obligations.