Employer Outreach & Compliance Specialist

BVA Bear's IT Solutions; Boiling Springs (PA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Job summary

BVA Bears IT Solutions is seeking an Outreach Coordinator for the Harrisburg, PA area. This full-time role follows a core hours window of 9am to 3pm ET, with additional flexibility within 6:00am–6:00pm hours, Monday through Friday, national holidays considered.

The Outreach Coordinator supports the Pennsylvania New Hire Reporting Program by planning and executing employer outreach initiatives, developing educational materials, coordinating campaigns, and ensuring employers meet reporting

Qualifications

• Minimum 2 years of experience in outreach, communications, or public relations.
• Familiarity with CWDS or similar workforce systems.
• Proficiency in Microsoft Office Suite and virtual communication tools.
• Strong writing, presentation, and interpersonal skills.
• Ability to handle confidential data securely.

Responsibilities

• Outreach Planning & Execution
• Develop and implement outreach strategies to increase employer compliance with new hire reporting requirements.
• Collaborate with Commonwealth staff and internal teams to align outreach efforts with program goals.
• Promote use of electronic reporting methods including CWDS and FTP submissions.
• Support SLA tracking by documenting outreach activities and response rates.
• Ensure outreach materials comply with Commonwealth data privacy and security standards.
• Coordinate communication campaigns including email, mailers, webinars, and live events.
• Create and distribute educational materials such as FAQs, guides, and training presentations.
• Stakeholder Engagement
• Represent the program at employer forums, industry events, and Commonwealth-sponsored sessions.
• Respond to outreach-related inquiries and provide follow-up support to employers.
• Electronic Reporting Promotion
• Identify barriers to electronic reporting and propose solutions to improve adoption.
• Track employer feedback and adjust outreach strategies accordingly.
• Reporting & SLA Compliance
• Assist Reporting Analysts in compiling Outreach Activity Reports and Monthly SLA summaries.
• Ensure outreach-related inquiries are responded to within SLA timeframes.
• Security & Compliance
• Handle sensitive employer information with confidentiality.
• Participate in regular compliance and security training.

Skills

Outreach experience

Communication skills

Public relations

Writing skills

Interpersonal skills

Tools

CWDS

Microsoft Office

Virtual meeting tools

Job description

BVA Bears IT Solutions is seeking an Outreach Coordinator for the Harrisburg, PA area. This full-time role follows a core hours window of 9am to 3pm ET, with additional flexibility within 6:00am–6:00pm hours, Monday through Friday, national holidays considered.

The Outreach Coordinator supports the Pennsylvania New Hire Reporting Program by planning and executing employer outreach initiatives, developing educational materials, coordinating campaigns, and ensuring employers meet reporting