Outreach Care Specialist, 100% Virtual, CareBridge

Elevance Health; Nashville (TN); Remote; USD 10,000 - 60,000; Full time

Job summary

Elevance Health is looking for an Outreach Care Specialist to provide support and coordinate care plans for members in a virtual setting. Responsibilities include assessing treatment plan compliance, improving member health through coaching, and collaborating with local programs. The role requires a high school diploma and 1 year of related experience, with strong communication and problem-solving skills valued.

Benefits

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Qualifications

• Minimum 1 year related experience or equivalent education.
• Preferred certified nurse assistant or certified medical assistant.

Responsibilities

• Ensure appropriate member treatment plans are followed.
• Proactively identify ways to improve member health.
• Coordinate follow-up care plans and assess compliance.

Skills

Communication

Problem-solving

Facilitation

Analytical

Bilingual or multi-language skills

Education

High school diploma or equivalent

BS/BA degree in a related field

Job description

Outreach Care Specialist, 100% Virtual, CareBridge

Outreach Care Specialist, 100% Virtual, CareBridge

2 days ago Be among the first 25 applicants

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CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community-based services. The Outreach Care Specialist is responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals. Responsibilities include coordinating follow-up care plan needs for members by scheduling appointments or enrolling members in programs, assessing member compliance with medical treatment plans via telephone or through on-site visits, identifying barriers to plan compliance and coordinating resolutions, identifying opportunities that impact quality goals and recommending process improvements, recommending treatment plan modifications and determining need for additional services in conjunction with case management and provider, coordinating identification of and referral to local, state or federally funded programs, coaching members on ways to reduce health risks, preparing reports to document case and compliance updates, and establishing and maintaining relationships with agencies identified in appropriate contract. The candidate must reside in Eastern or Central time zone. This role is 100% virtual with exception of required in-person training sessions. Shift options are 8:00am-5:00pm EST or 8:00pm-5:00pm CST. Minimum requirements include a high school diploma or equivalent and a minimum of 1 year related experience or equivalent combination of education and experience. Preferred qualifications include certified nurse assistant or certified medical assistant, BS/BA degree in a related field, strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, analytical skills, and bilingual or multi-language skills may be required for some areas. Salary range for certain locations is $18.31/hr-$34.69/hr. Elevance Health offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution subject to eligibility requirements.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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