OUTREACH ASSISTANT RFT

St. Louis Public Library; St. Louis (MO); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Life insurance

Paid vacation

Holidays

Sick days

Pension plan

457(b) Deferred Compensation Plan

Résumé du poste

St. Louis Public Library is seeking an Outreach Assistant to provide in-person services to seniors and disabled customers at residential facilities, nursing homes, and home delivery locations. You will join a flexible and patient team that values community impact and thoughtful service.

The role involves issuing library cards, fulfilling holds, transporting materials, updating the mobile collection, and preparing monthly outreach reports while helping patrons use the online catalog.

Qualifications

• Friendly, outgoing and able to build relationships at all levels.
• Strategic and patient in assisting customers with different levels of proficiency.
• Capable of presenting information and responding to questions from customers and staff.
• Flexible, positive and able to work with staff to overcome challenges.
• Able to manage competing tasks and priorities.

Responsabilités

• Provide circulation services on adult outreach routes, including issuing library cards, placing and fulfilling customer hold requests, checking out/checking in library materials, and assisting with reference questions.
• Transport Library materials to and from outreach sites and home delivery locations using Library van in bags weighing 25-50 lbs.
• Update mobile collection monthly for customers to browse.
• Prepare and submit monthly reports on statistics for outreach.
• Assist library customers with reference questions and utilizing the online catalog.

Connaissances

Customer service

Relationship building

Communication

Flexibility

Teamwork

Formation

Associate’s degree or equivalent

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

OUTREACH ASSISTANT RFT

Full Time Saint Louis, MO, US

4 days ago Requisition ID: 1627

Salary Range: $17.61 To $17.61 Hourly

Do you like making a difference in your community? Do you enjoy spreading the love of reading? If you find satisfaction in knowing your work has a direct and positive impact on people’s lives, t hen the Outreach Assistant position might be right for you!

The St. Louis Public Library is seeking an Outreach Assistant to provide in-person services to seniors and disabled customers at residential senior living facilities, nursing homes, adult day care facilities, community centers, and home delivery locations. You will be part of a flexible and patient team. The role requires someone who is organized, detail-oriented, and thrives working independently as well as collaboratively.

Our ideal candidate is someone who would enjoy working with the Senior population to connect them with library materials and other library services.

In this role you will:

• Provide circulation services on adult outreach routes, including issuing library cards, placing and fulfilling customer hold requests, checking out/checking in library materials, and assisting with reference questions.
• Transport Library materials to and from outreach sites and home delivery locations using Library van in bags weighing 25-50 lbs.
• Update mobile collection monthly for customers to browse.
• Prepare and submit monthly reports on statistics for outreach.
• Assist library customers with reference questions and utilizing the online catalog.

You will need to be:

• Friendly, outgoing, and able to build relationships at all levels.
• Strategic and patient about assisting customers with different levels of proficiency in using Library resources
• Capable of effectively presenting information and responding to questions from customers and staff
• Flexible, positive, and willing to work with staff and colleagues to successfully overcome challenges.
• Able to work with competing tasks and priorities.

You will need to have:

• Two years of library related experience, or an associate’s degree or equivalent from a two-year college or technical school.
• Valid Driver’s License.
• Comfortability with using and learning new technology as the Library continues to evolve.

Schedule

Mon - Fri 8:00 am- 5:00 pm, with occasional evenings and Saturdays as needed.

You will get:

• Medical, dental and life insurance
• Paid vacation, holidays, and sick days
• Employer-paid pension plan through the City of St. Louis
• 457(b) Deferred Compensation Plan

About SLPL:

St. Louis Public Library is a true urban library, representing the historic center of the St. Louis region: the City of St. Louis. With its roots in the mid-1800s, St. Louis Public Library has a long history of innovation and service, a large and historic collection including rare books and extensive special collections, and a diverse and dedicated staff. Our technology is a major resource throughout the City and beyond, and the Library makes an enormous investment in technology annually to keep them state of the art. We operate 15 locations in a relatively small city of 61 square miles. These range from magnificent Central Library – one of the world’s great public libraries – to regional and neighborhood libraries that vary in size and design but are centerpieces in their communities. St. Louis was an early, passionate supporter of library services to children, and that remains a core value and mission. Outreach into our varied communities, marketing the Library’s remarkable strengths, and working with civic and cultural partners to benefit St. Louisans are all closely held values and goals at the Library.

About downtown St. Louis:

Central Library is located in downtown St. Louis, and is surrounded by other notable architecture and cultural destinations. Central is also within easy walking distance of many great restaurants, sports stadiums (Cardinals and Blues - whose archives are housed at SLPL) and entertainment venues.