Outreach and Enrollment Manager

alphanumeric; New York, Northern (NY, KY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental/ Vision Coverage

401(k) Retirement Savings

Paid time off

Flexible spending accounts

PSLF eligibility

Discount programs

Employee assistance programs

Life insurance

Job summary

Urban Health Plan in the Bronx, NY is seeking a Program Manager to oversee the Outreach and Enrollment Department. This role directs grant-funded programs, ensures compliance, and coordinates with staff to deliver enrollment services to patients and communities.

The candidate will supervise team members, manage reporting, and build community partnerships, with occasional travel to multiple locations in Bronx, Manhattan, and Queens.

Qualifications

• Bachelor’s degree in Health Care Administration, Business Administration, or related field.
• Bilingual English/Spanish is required.
• 2–5 years of experience supervising employees within a program.
• Excellent communication, data reporting, and organizational skills.
• Experience managing grant programs is highly desired.

Responsibilities

• Provides management and supervision of associates within the team including hiring, training, coaching, mentoring, performance management, and payroll.
• Ensures adherence to grant contract terms along with timely and accurate reporting and compliance with program goals and grant deliverables.
• Identifies, screens, and assist individuals with enrollment in health insurance and provides post-enrollment assistance.
• Develops and executes collaboration plans with the community and Urban Health Plan to promote our services.
• Visits Urban Health Plan locations to promote services.
• Attends required meetings and completes applicable federal and/or state consumer assistance training.
• Promotes a dynamic and harmonious team-based environment and supports growth of staff and the programs we manage within Outreach and Enrollment.
• Coordinates quality improvement activities for the department.

Skills

Supervising employees

Bilingual English/Spanish

Communication skills

Microsoft Office Suite

Education

Bachelor's Degree in Health Care Administration, Business Administration, or related field

Job description

Job Details

Program Manager

Outreach and Enrollment Manager Bronx,NY Posted:9/4/2026 Job Description Job ID#: 4583 Job Category: Program Manager Position Type: Employee (Full Time)

Position Summary:

The Outreach and Enrollment Manager is a position that is responsible for the overall management of our Outreach and Enrollment Department. Within this department, we operate numerous grant-funded programs which are geared towards providing our patients, communities, and small businesses with the ability to enroll into health insurance via the New York State of Health (Medicaid, Essential Plan, Child Health Plus, Qualified Health Plans and SHOP and more) This position provides overall administrative management and program coordination of staff, programs, and program-deliverables.

Key Duties:

• Provides management and supervision of associates within the team including hiring, training, coaching, mentoring, performance management, and payroll.
• Ensures adherence to grant contract terms along with the timely and accurate reporting and compliance with program goals and grant deliverables.
• Identifies, screens, and assistant individuals with enrollment in health insurance and provides post-enrollment assistance.
• Develops and executes collaboration plans with the community and Urban Health Plan in order to promote our services.
• Visits other Urban Health Plan locations and health centers within the Bronx, Manhattan, and Queens to promote services.
• Attends required meetings and completes applicable federal and/or state consumer assistance training.
• Promotes a dynamic and harmonious team-based environment and supports the growth of staff members and the programs we manage within Outreach and Enrollment.
• Coordinates quality improvement activities for the department.

Minimum Qualifications:

• Bachelors Degree in Health Care Administration, Business Administration, or other related fields of study.
• Bilingual English/Spanish is required.
• 2-5 years of experience supervising employees within a program.
• Excellent communication, data reporting, and organizational skills.
• Experience managing grant programs is highly desired.
• Commitment to excellence and to providing quality service to patients.
• Microsoft Office Suite proficiency.

Work Environment Type, Location, and Schedule:

Onsite, Bronx, NY, Monday to Friday 8:00 am to 5:00 pm. Ability to work Saturday as needed for special outreach events and activities.

Compensation:

$70,000-$75,000/annum based on 40 regular hours per week.

As a full time associate at Urban Health Plan, you'll enjoy:

• Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
• Dental, Vision, and prescription Coverage
• 401(k) Retirement Savings (including 3% annual employer contribution)
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
• Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
• Entertainment Discount Programs
• Employee Assistant Programs
• Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
• Fitness Discounts and Perks through our medical plan
• $50,000 term life Insurance

About Urban Health Plan:

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do.

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.