Outreach and Engagement Program Manager (O&E PM) (15.35)

OCT Consulting LLC; Washington (District of Columbia); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401K plan with employer contributions

Paid Time Off

Life Insurance and disability benefits

Training Benefits

Job summary

A consulting firm is seeking an Outreach and Engagement Program Manager to lead a team and develop communication strategies for Federal Government clients. The role demands 8+ years in stakeholder relations and a Bachelor's degree in a related field. Key responsibilities include managing outreach professionals and implementing advanced strategies using analytics. They offer a salary of $150,000 to $200,000 based on experience, alongside benefits like health insurance and a 401K plan.

Qualifications

• 8+ years of experience managing communications including stakeholder relations.
• 5+ years in outreach and engagement management, brand development, and public relations.
• Must be a U.S. Citizen with Active Secret Clearance.

Responsibilities

• Manage a large team of over 30 outreach and engagement professionals.
• Implement advanced engagement strategies leveraging ML and analytics.
• Develop integrated communications strategies aligning with agency goals.

Skills

Stakeholder relations

Digital strategy development

Content development

Media monitoring

Project Management

Advanced analytics

Education

Bachelor’s degree in outreach and engagement, public relations, marketing, or communications

Job description

Overview

Outreach and Engagement Program Manager (O&E PM) is a full-time position with OCT Consulting LLC. The base pay range is $150,000.00/yr - $200,000.00/yr. OCT Consulting is a business management and technology consulting firm that supports Federal Government clients, providing services in Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology. The actual pay will be based on skills and experience.

Responsibilities

• Sustain a robust and evolving digital enterprise by providing comprehensive support for O&E activities.
• Manage a large team of over 30 outreach and engagement professionals.
• Oversee development and implementation of digital strategies, strategic positioning, data analysis, social listening, media monitoring, and analysis.
• Develop and execute integrated communications strategies, including stakeholder affairs analysis.
• Ensure consistent message development and outcome-based delivery across the agency’s organization.
• Align O&E initiatives with the agency strategic vision, goals, and objectives.
• Implement advanced stakeholder engagement strategies, leveraging ML, advanced analytics, and AI to gain insights.
• Educate the military community about quality-of-life programs and services to increase engagement and utilization.
• Drive O&E through daily operations and innovative strategies to enhance brand recognition, reputation, and stakeholder relationships.
• Orient activities toward SMART (Specific, Measurable, Achievable, Realistic, Timely) outcomes.
• Implement and maintain a continuous improvement program with regular reviews based on data-driven insights.
• Ensure content development and delivery comply with agency O&E principles, content marketing practices, and applicable DoD and Federal mandates.

Qualifications and Requirements

• Must be a U.S. Citizen (Required).
• Active Secret Clearance / Favorably Adjudicated Tier 3 Investigation (Required).
• Must be in the National Capital Region and available to support on-site as required (Required).
• Bachelor’s degree in outreach and engagement, public relations, marketing, or communications (Required).
• 8+ years of experience managing Government, corporate, or marketing communications including stakeholder relations (Required).
• 5+ years of experience in outreach and engagement management in brand and content development, public relations, strategic planning, and web and social media operations (Required).
• 5+ years of experience developing targeted campaigns for a user base of 1M+ (Required).
• 5+ years of experience leading content development and creative services, including visual design, multimedia content productions, and digital accessibility compliance (Required).
• Project Management Professional (PMP) or Defense Acquisition Workforce Improvement Act (DAWIA) Level III in Program Management (Preferred).
• Experience leveraging ML, advanced analytics, and AI technologies for audience insights. Deep understanding of DoD and Federal content compliance and accessibility standards (Section 508 and WCAG) (Preferred).
• Ability to travel up to 25% (Preferred).

Benefits

• Medical, Dental, and Vision insurance
• Retirement savings 401K plan with employer contributions
• Paid Time Off and Standard Government Holidays
• Life Insurance, Short- and Long-Term disability benefits
• Training Benefits

Salary and About OCT

Salary Range: $150,000 - $200,000 yearly, commensurate with experience and education. About OCT Consulting: OCT Consulting LLC is a minority-owned, Small Disadvantaged Business (SDB) providing professional services and IT solutions to the Federal government and commercial clients. We emphasize equal opportunity and merit-based hiring, with a commitment to professional development and a diverse, inclusive workplace.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting