Outreach

Las Vegas Rescue Mission; Nevada (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits

Paid vacation

Job summary

Las Vegas Rescue Mission is hiring an Outreach professional for the MORE Project, a grant-funded collaboration with LVMPD and the City of Las Vegas to engage the homeless and connect them to services.

The role is 4 days a week, 10 hours per shift, with duties including data entry, crisis intervention, housing referrals, and coordination with medical staff to support clients in crisis. You will create dispatches, transport clients as needed, and uphold safety protocols.

Qualifications

• Active driver's license with clean driving history.
• Experience in outreach or with vulnerable populations preferred.
• Lived experience with homelessness or addiction preferred.
• Bilingual speaking preferred.
• Strong organizational and time management skills.
• Proficient with MS Word, Excel, Outlook, Publisher and Acrobat.
• Excellent verbal, written interpersonal skills and cross-cultural respect.
• Ability to practice crisis intervention and de-escalation.

Responsibilities

• Proactively engage within the service area to educate homeless individuals on available resources.
• Enter data (HMIS) to capture encounters and services provided.
• Create and respond to dispatches as part of outreach operations.
• Offer services to assist entry into housing programs when feasible.
• Transport engaged persons to shelter, housing, detox/rehab, or follow-up appointments.
• Complete appropriate assessments and provide crisis interventions when needed.
• Collaborate with medical and clinical staff to support clients in crisis.

Skills

Valid driver's license

Outreach experience

Lived experience

Bilingual

Time management

MS Office

Crisis intervention

Communication skills

Cultural sensitivity

Boundary setting

Job description

Las Vegas Rescue Mission (LVRM) is a private, faith-based organization that serves our community by offering a safe place for men and women to break the cycle of homelessness and addiction. The Las Vegas Rescue Mission (LVRM) is hiring for an Outreach position funded by City of Las Vegas. This position is a grant funded position. The City is partnering with the Las Vegas Metropolitan Police Department (LVMPD) and City of Las Vegas Marshals to create four (4) multi-agency homeless outreach teams (The MORE Project) to proactively engage the homeless population throughout the City. The position has specific work schedules 4 days a week, 10 hours a shift.

Outreach must comply with all standards and directions specified by the Las Vegas Rescue Mission as well as City of Las Vegas. They directly report to the City for daily tasks and supervision. All Human Resources are conducted through LVRM.

Responsibilities and Requirements

• Proactively engaging within specified area with the homeless and to educate them on ways to mitigate homeless issues in their area.
• Focus on services to homeless clients who suffer from issues or have needs included in but not limited to the following categories:
  • Mental/Behavioral Health
  • Veterans Services
  • Chronic Homelessness
  • Ambulatory Detox/Withdrawal Management, Addictions, or Addictive Behavior
  • Families with Children
• Enter data (HMIS) to capture:
  • Number of encounters with homeless clients
  • Number of clients who accepted a service
• Create and respond to dispatches.
• During outreach encounters, homeless clients are to be offered a variety of services to meet their needs and assist them with entry into a housing program if immediately possible.
• Transport engaged persons to shelter, housing, detox/rehab, or any additional follow-up appointments.
• Complete appropriate assessments
• Provide crisis interventions when needed, creating a calm environment and following The City’s and LVRM policies.
• Work with medical and clinical staff

Qualifications

• Active driver's License with clean driving history (10 years)
• Previous experience working in outreach or with vulnerable populations preferred
• Peer of homelessness or addition history is preferred
  • Minimum 2 years of Recovery (if applicable)
• Bilingual Speaking preferred
• Strong organizational and time management skills.
• Working knowledge of MS Word, MS Excel and MS Outlook, MS Publisher, and Adobe Acrobat.
• Excellent verbal, written interpersonal and organizational skills.
• Respectful of cultural diversity
• Ability to demonstrate healthy boundaries, follow safety protocols, and Crisis Intervention/ de-escalation

This is a full-time position, 40 hours per week, offering a competitive benefit package and paid vacation. Salary is a fixed amount per the contract.