Outpatient Services Supervisor

Discvillage; Town of Florida (NY); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Life insurance

401k

EAP

Job summary

DISC Village is seeking a qualified leader to act as liaison to community partners and oversee referrals and service provision. The role includes supervising Administrative staff and evaluating program metrics, ensuring documentation and billing compliance, and guiding staff training per contracts and agency requirements.

Ideal candidates hold a Master’s in Mental Health/Behavioral Science, with preferred state licensure (LMHC/LCSW).

Qualifications

• Master’s degree in Mental Health, Social and/or Behavioral Science field preferred.
• State license in Mental Health or Social Work (LMHC/LCSW) preferred.
• Bachelor’s degree with CAP substitution may replace Master’s degree requirement.
• Florida driver’s license required.

Responsibilities

• Coordinate with community partners to ensure smooth referrals and service transitions.
• Educate partners on the scope of DISC Village, Inc. services.
• Develop unit goals and review monthly, quarterly, and annual statistics.
• Provide direct supervision to Administrative Assistant, Counselor, Case Manager, and Peer Specialist.
• Monitor case files and ensure proper clinical documentation and billing records.
• Oversee staff training plans to meet contracts and agency requirements.
• Recommend training for staff according to agency guidelines.

Skills

Leadership

Communication

Attention to detail

Data analysis

Education

Master's degree in Mental Health/Behavioral Science

Bachelor's degree with CAP substitution

Job description

Essential Responsibilities

Act as a liaison to local community partners to ensure a smooth transition between referral and service provision. Maintain a list of community referral sources and educate partners on the scope of DISC Village, Inc. services. Develop unit goals and objectives and review monthly, quarterly, and annual statistical data on client demographics and service utilization. Provide direct supervision to the Administrative Assistant, Counselor, Case Manager, and Peer Specialist. Monitor case files as needed, providing feedback on required clinical documentation and appropriate billing service records. Oversee employee training plans, ensuring all staff receive the necessary training to comply with contracts and agency requirements. Recommend training for staff according to agency guidelines and needs.

Requirements

Master’s degree in Mental Health, Social and/or Behavioral Science field, with a preference for a State Issued License in Mental Health or Social Work (LMHC/LCSW). Preferred experience in juvenile justice, mental health, and/or chemical dependency counseling. Master’s level counselors with a degree in an unrelated field need at least four (4) years of professional experience in chemical dependency counseling. A Bachelor’s degree and Certification as a Certified Addictions Professional (CAP) may substitute for the Master’s degree requirement. A valid State of Florida Driver’s License is required.

Salary Rate

$60,000.00 annual

Ideal candidate will demonstrate:

• Exceptional attention to detail, ensuring documentation, data review, and compliance requirements are completed accurately and on time.
• Clear and effective communication skills, with the ability to engage staff, clients, and community partners professionally.
• Adaptability and resourcefulness, thriving in a rural environment with unique challenges and limited resources.
• Strong, supportive leadership, providing clear guidance while fostering staff development and a positive team culture.

Rewards and Benefits

Benefits package includes: Paid Time Off (PTO), Paid Holidays, Health, Dental, Vision, Life Insurance, Supplemental Insurance, 401k, Employment Assistance Program (EAP), Education and Reimbursement Assistance.

DISC Village is proud to be an Equal Opportunity Employer and Drug-Free Workplace

This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse.
To learn more about background screening requirements, please visit the state’s official Background Screening Education & Awareness webpage: https://info.flclearinghouse.com