Outpatient Services Manager

Lourdes Health; Pasco (WA); On-site; USD 65,000 - 92,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Paid time off and holidays

Tuition assistance and loan support

401(k) with company match

Employee wellness programs

Job summary

Lourdes Health in Pasco, WA seeks an Outpatient Services Manager to lead clinical and administrative operations on-site. You will manage staff, budgets, and regulatory compliance while coordinating patient care and delivering high-quality service.

The role emphasizes leadership, development, and implementation of evidence-based practices within an on-site setting, with occasional travel up to 10% to support operations.

Qualifications

• Experience leading outpatient services operations.
• Knowledge of budgeting and regulatory compliance in healthcare.

Responsibilities

• Oversee planning, assigning, scheduling, and reviewing staff work.
• 25•Maintain quality standards and staff performance.
• Manage staff relations, training, payroll, and student engagements.
• Monitor budgets, contracts, and vendor relations.
• Coordinate patient care with staff and providers.
• Foster professional growth and implement evidence-based practices.
• Attend to overnight travel up to 10%.

Skills

Staff management

Budgeting

Regulatory compliance

Patient care coordination

Staff development

Vendor relations

Performance management

Travel up to 10%

Education

Bachelor's Degree in related field

BLS

Job description

Facility Lourdes Health Location Pasco, WA Career Area Administrative Support Schedule Full Time Workplace On-site Job Shift Day Date Posted 11/03/2026 Job ID #356926 Schedule: Full-Time | Exempt

Your Experience Matters

Lourdes Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Outpatient Services Manager joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How You'll Contribute

• Managing the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering cor-rective action for staff.
• Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
• Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements.
• Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.
• Assesses the quality of patient care delivered and coordinates patient care services with patients, staff, physicians, and other departments. May provide patient care when necessary.
• Creates and fosters an environment that encourages professional growth.
• Integrates evidence-based practices into operations and clinical protocols.
• Minimum overnight travel (up to 10%) by land and/or air

Why join us

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and a minimum of 10 days of paid time off per year (for full time employees) as well as 8 paid holidays per year.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What We're Looking For

• Education: Bachelor's Degree in related field preferred (Applicable work experience may be used in lieu of education)

• Certifications: BLS

Hourly range: $46.89 - $66.61

EEOC Statement

Lourdes Medical Center is an Equal Opportunity Employer. Lourdes Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Pay Transparency Notice (Washington State)

If you believe this job posting does not include accurate or complete pay information in accordance with the Washington State Equal Pay and Opportunities Act, please inform us immediately. You can contact us at 833-271-4269 to report the issue. For more information on your rights under Washington's pay transparency laws, visit the Washington State Department of Labor and Industries website at: https://lni.wa.gov

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.