Outpatient Registration Coordinator

College of Pastoral Supervision and Psychotherapy; Pinehurst (NC); On-site; USD 30,000 - 38,000; Full time

Job summary

College of Pastoral Supervision and Psychotherapy is seeking an individual to handle patient registration, verify insurance benefits, and complete pre-certifications. The role includes verifying demographic information and working to ensure accurate patient data.

The position requires strong communication, data entry accuracy, and the ability to handle multiple tasks efficiently. Weekend, holiday, and shift rotations may be necessary to meet coverage needs.

Qualifications

• High school diploma or GED required.
• Two years’ experience in a medical-related field preferred.
• Excellent verbal communication and customer service skills required.
• Must be able to type 35 wpm and be computer literate.

Responsibilities

• Register patients and verify demographic information.
• Verify insurance benefits and perform pre-certifications.
• Post payments and assist with payment collections.
• Process financial assistance applications as needed.

Skills

Verbal communication

Typing 35 wpm

Customer service

multitasking

Education

High school diploma or GED

2 years medical field experience

Job description

Overview

Responsible for registration of patients, verification of insurance benefits, pre certifications and verification of demographic information.

This position isdeemed*essential *. Essential staff are expected to report to work during inclement weather.

Responsibilities

Responsibilities will also include payment collection and posting, and financialassistanceapplicationsas needed.

Qualifications

Qualifications

Bilingual skills preferred.High School diploma or GED required. Able to work weekends, holidays and shift rotations as needed.

The following, or equivalents, are the minimumrequirements necessary to performtheessential functions of this position:

Education/formal training/licenser/certification/experience:

High school graduate (or equivalent).Understanding of medical terminology.Twoyears’ experiencein a medical related field preferred.

Additional Skills:

Strong verbal communication skills.Effectivelyableto manage multiple tasks in an organizedmanner. Must be able to type 35wpm and be computer literate.The candidate/employee must be committedto excellent customer service when dealing with all types of patients, internal and external.

Working Conditions/Physical Demand

Primary office environment/workstation.Potential exposure to communicable disease.

• Stooping: Bending the body downward and forward by bending the spine at the waist.
• Crouching: Bending the body downward and forward by bending the legs and the spine
• Standing,walkingand sitting for extended periods of time
• Medium physical effort isrequiredinlifting upto 40 pounds with frequent lifting and/or carrying of objects weighing up to 20 pounds.

Essential Sensory Requirements:

• Talking: Expressing or exchanging ideasby means ofthe spoken word; able to read, write,speakandcomprehendthe English Language.
• Hearing: Perceiving the nature of sound by ear.
• Acuity, Far: Clarity of vision at 20 feet or more. Acuity, Near: Clarity of 20 inches or less

Essential Mental Requirements:

• Able to perform in frequent stressful situations

Exposure to Hazards:

• Constant exposure to chemicals, infectious, electrical and fire hazards. Exposure to blood and body fluids requiring Biohazard protection.