Outpatient Program Navigator — IOP Transitions & Support

Oceans Healthcare, L.L.C.; Shreveport (LA); On-site; USD 19,000 - 25,000; Full time

Job summary

Oceans Healthcare seeks an Outpatient Navigator to support transitions from inpatient to the Oceans Outpatient Program in Shreveport, LA. Under supervision, you will coordinate admissions, collect documentation, and guide families through the outpatient process to ensure a smooth transition.

Responsibilities include educating patients and families about IOP services, coordinating discharge planning with case management, and following up after the first two weeks in the program.

Responsibilities

• Educate inpatient groups about IOP services and benefits of the program.
• Facilitate admit process for patients stepping down into the IOP program including required documentation.
• Ensure new admit documentation is received by the Outpatient Coordinator prior to admit.
• Meet and escort patients at discharge from hospital to IOP group.
• Coordinate with family members to involve them in therapy sessions.
• Work with case management on discharge planning considering age, disability, and culture.
• Respond to patient and family inquiries regarding outpatient program.
• Conduct follow ups with patients and families after the first 2 weeks in the outpatient program.
• Communicate patient and family concerns to the IOP director in a timely manner.
• Perform other duties and projects as assigned.

Job description

Oceans Healthcare seeks an Outpatient Navigator to support transitions from inpatient to the Oceans Outpatient Program in Shreveport, LA. Under supervision, you will coordinate admissions, collect documentation, and guide families through the outpatient process to ensure a smooth transition.

Responsibilities include educating patients and families about IOP services, coordinating discharge planning with case management, and following up after the first two weeks in the program.