Outpatient Performance Improvement Specialist

UPMC; Hanover (York County); Hybrid; USD 55,000 - 75,000; Full time

Job summary

UPMC Corporate Operations is seeking a Performance Improvement Coordinator to join our team in a role with standard hours and occasional work-from-home flexibility based on department needs. The position focuses on developing and implementing quality performance improvement plans and conducting barrier analyses across clinical programs.

Responsibilities include collaborating with clinical staff to identify opportunities for improvement, preparing reports for accreditation bodies, and developing

Qualifications

• Experience analyzing performance data and reporting findings.
• Ability to work with multidisciplinary teams to implement improvements.
• Ability to draft clear performance improvement plans and materials.

Responsibilities

• Collaborates with clinical staff to collect information related to opportunities for improvement in clinical or service outcomes.
• Prepares performance improvement documents in format required by government agency, regulatory body or accrediting body. Completes research related to improvement activity, requests data, reviews reports and summarizes findings.
• Assists in developing tools and reports that will provide the clinical leadership management with information on progress of performance improvement initiatives, and outcomes for the programs.
• Coordinates the scheduling of work team meetings, prepares documents, maintains minutes, and creates updates on the status of projects or programs.
• Reviews product HEDIS, CAHPS, HOS, and other satisfaction reports. Request additional reports as needed to identify opportunities for improvement.
• Assists in the development and implementation of training programs, tools, and other documents to help staff successfully implement and maintain clinical initiatives or programs.

Skills

Data analysis

Team collaboration

Project documentation

Tools

Epic

Job description

UPMC Corporate Operations is seeking a Performance Improvement Coordinator to join our team in a role with standard hours and occasional work-from-home flexibility based on department needs. The position focuses on developing and implementing quality performance improvement plans and conducting barrier analyses across clinical programs.

Responsibilities include collaborating with clinical staff to identify opportunities for improvement, preparing reports for accreditation bodies, and developing