Outpatient Patient Service Representative, Northwest Clinic (Full Time) *Shift Differentials*

CO_01 Benefis Hospitals, Inc.; Great Falls (MT); On-site; USD 25,000 - 29,000; Full time

Job summary

Benefis is seeking dedicated healthcare administrative staff to join its team in Montana. This position involves handling patient intake, scheduling, billing, and ensuring accurate data entry in a fast-paced clinic setting.

The role requires a high school diploma, at least two years of medical office experience, familiarity with health insurance processes, and completion of medical terminology training within 30 days of hire. Starting wage is $18.64/hour, non-exempt.

Qualifications

• Demonstrates ability to work under pressure and meet deadlines.
• Deals with a variety of people and maintains accuracy in busy environments.
• Adheres to licensing board or agency requirements and health system policies.

Responsibilities

• Handle patient intake, scheduling, and medical office tasks as assigned.
• Assist with patient billing and health insurance processes.
• Follow all regulatory requirements and Benefis Health System policies.

Skills

Work under pressure

Customer service oriented

Communication skills

Education

High school diploma or equivalent

Job description

Benefis is one of Montana’s largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!

Schedule Overview Business Hours: Monday - Friday (7am-7pm), Weekends (9am-6:30pm) Variable shifts: Opening, mid, and closing shifts (4 - 10 hour shifts/week) Weekend rotation: Generally every 4th weekend Holidays: Approximately 1–2 holidays per year Flexibility: Schedule may vary based on clinic needs

• Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations.
• Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
• Will perform all job duties or job tasks as assigned.
• Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency.
• Must comply with all Benefis Health system organization policies and procedures.

Education/License/Experience Requirements: High School Graduate or Equivalent Minimum of two (2) years medical office experience preferred. Previous experience with health insurance and patient billing preferred. Completion of medical terminology course required within 30 days of hire/transfer. Completion of Clarivate Patient Access II Education Packet within 3 months of hire/transfer.

Exemption Wage Non-Exempt Starting Wage $18.64/hourly Actual offered wage is based on applicable experience

The professional team members at Benefis bring their passion and skills to work every day, providing exceptional care for each patient. Joining the Benefis community gives you the chance to build a rewarding career as part of Montana’s premier health system. This is your opportunity to be part of an exceptional health system in a state that is well known for its beautiful four seasons and outdoor lifestyle. While enjoying the last best place, you’ll have the added benefit of having access to Benefis Health System, one of the state’s most modern and progressive healthcare facilities with 500+ beds and over 308 employed medical staff members representing more than 40 specialties. Our state-of-the-art facilities and cutting-edge technologies make Benefis an exceptional working environment.