Outpatient PACT RN Care Manager: Patient-Centric Leader

Veterans Health Administration, Department of Veterans Affairs; Wichita Falls (TX); On-site; USD 84,000 - 110,000; Full time

Job summary

The Veterans Health Administration, Department of Veterans Affairs is seeking a Registered Nurse Care Manager for the Patient Aligned Care Team in Outpatient Primary Care. The RNCM coordinates care, supports transitions, and delivers Veteran-centered nursing care within the PACT.

Responsibilities include leading patient education, collaborations with the PACT team, and applying evidence-based nursing protocols to improve outcomes.

Qualifications

• English language proficiency required
• Graduate of a school of professional nursing approved by ACEN or CCNE
• Current, full, active, and unrestricted registered nursing license in a US state/territory or DC
• Ability to obtain state licensure through bridge program where applicable
• Nurse I/II/III level progression criteria and leadership expectations (per VA qualification standards)
• Experience with care coordination and patient education is valued

Responsibilities

• Provides primary care coordination for the Patient Aligned Care Team (PACT).
• Oversees transitions of care and delivers preventive and chronic disease management.
• Collaborates with PACT and extended care teams to ensure timely, coordinated access to care resources.
• Engages in patient and family education to enhance outcomes and wellness.
• Leads a collaborative approach to manage patient panels and ensure continuity of care.

Job description

The Veterans Health Administration, Department of Veterans Affairs is seeking a Registered Nurse Care Manager for the Patient Aligned Care Team in Outpatient Primary Care. The RNCM coordinates care, supports transitions, and delivers Veteran-centered nursing care within the PACT.

Responsibilities include leading patient education, collaborations with the PACT team, and applying evidence-based nursing protocols to improve outcomes.