PACT RN Care Manager: Primary Care & Care Coordination

Veterans Health Administration; City of Syracuse (NY); On-site; USD 71,000 - 119,000; Full time

Job summary

Veterans Health Administration, Department of Veterans Affairs, is seeking a Registered Nurse Care Manager for the Patient Aligned Care Team (PACT) in outpatient Primary Care. The RNCM oversees nursing care, coordinates patient education, and drives self-management and satisfaction initiatives.

The role emphasizes care coordination, transitions, and performance improvements through nursing leadership, with a focus on veteran-centered care across multiple care modalities.

Qualifications

• RN license required and current in-state licensure preferred.
• Experience in primary care coordination or care management is beneficial.
• Familiarity with VA clinical guidelines and nursing protocols is desirable.

Responsibilities

• Coordinate care within the PACT team for outpatient primary care.
• Deliver preventive and chronic disease management services and patient education.
• Lead initiatives to improve access, continuity, and patient experience within primary care settings.

Skills

Care coordination

Population health

Health coaching

Team collaboration

Nursing process

Education

RN license

Tools

Clinical reminders

Population health tools

Job description

Veterans Health Administration, Department of Veterans Affairs, is seeking a Registered Nurse Care Manager for the Patient Aligned Care Team (PACT) in outpatient Primary Care. The RNCM oversees nursing care, coordinates patient education, and drives self-management and satisfaction initiatives.

The role emphasizes care coordination, transitions, and performance improvements through nursing leadership, with a focus on veteran-centered care across multiple care modalities.