Outpatient Ortho Medical Assistant II – Fast-Paced

Texas Children's Hospital; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Texas Children’s Hospital West Campus in Houston seeks a Medical Assistant II for our Outpatient Orthopedic Surgery Clinic. You will provide patient care, assist with registration, and support clinic flow to ensure timely appointments.

The role requires certifications such as CCMA, CMA-AAM, EMT variants, or LIC PAR, and at least 2 years of related experience. You will work in a fast-paced environment, coordinating with RNs and providers to optimize care delivery.

Qualifications

• Certifications listed in the qualifications are required or preferred.
• Experience in outpatient clinics and coordination of patient flow is implied by responsibilities.
• Respiratory fit testing may be required as part of safety protocols.

Responsibilities

• Responds to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems
• Performs patient registration procedures per clinic process
• Utilizes the patient management system to mark the arrival of patients and opens accounts
• Changes status of all non-arrived patients daily to reflect canceled, no-show, or rescheduled status
• Prioritizes patients to be roomed based on appointment and arrival times and other clinic procedures
• Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process
• Assists with patient escorts and helps with paperwork as needed
• Assists in the collection and documentation of patient/family data which includes biophysical and psychosocial information according to clinic scope
• Reports abnormal or out of range data to RN or provider
• Ensures that requisitions have necessary clinical, demographic, billing, and payor information
• Monitors patient flow and fills in or assigns staff as necessary to avoid bottleneck and assure minimal patient wait time

Education

CCMA- Certified Clinical Medical Assistant certificate from the National Health career Association

CMA-AAM- Certified Medical Assistant from the American Association of Medical Assistants

EMT Certified Emergency Medical Technologist from the Texas Department of State and Health Services

EMT-A Certified Advanced Emergency Medical Technologist from the Texas Department of State and Health Services

EMT-B Certified Emergency Medical Technologist-Basic from the Texas Department of State and Health Services

EMT-I Certified Emergency Medical Technologist-Intermediate from the Texas Department of State and Health Services

EMT-P Certified Emergency Medical Technologist-Paramedic from the Texas Department of State and Health Services

LIC PAR- License Paramedic from the Texas Department of State and Health Services

NCMA- National Medical Assistant Certification from the National Center for Competency Testing

NRCMA - Nationally Registered Certified Medical Assistant from the National Association of Health Professionals

RMA- Registered Medical Assistant from the American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants

2 years of related experience

Job description

Texas Children’s Hospital West Campus in Houston seeks a Medical Assistant II for our Outpatient Orthopedic Surgery Clinic. You will provide patient care, assist with registration, and support clinic flow to ensure timely appointments.

The role requires certifications such as CCMA, CMA-AAM, EMT variants, or LIC PAR, and at least 2 years of related experience. You will work in a fast-paced environment, coordinating with RNs and providers to optimize care delivery.