Medical Assistant II — Fast-Paced Outpatient Clinic

Texas Children's Hospital; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Texas Children’s Hospital is seeking a Medical Assistant II for our Outpatient Multidisciplinary Clinic in the Medical Center, Houston. The role focuses on patient care, exceptional service, and coordinating flow and provider schedules to optimize patient care.

Candidates must hold one of the listed certifications (CCMA, CMA, EMT variants, LIC PAR, NCMA, NRCMA, RMA) or have 2 years of related experience and thrive in a fast-paced clinic environment.

Qualifications

• Must hold one of the listed certifications (CCMA, CMA, EMT variants, LIC PAR, NCMA, NRCMA, RMA)
• 2 years of related experience required
• Ability to work in a fast-paced outpatient clinic setting

Responsibilities

• Responds to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems
• Performs patient registration procedures per clinic process
• Utilizes the patient management system to mark the arrival of patients and opens accounts
• Changes status of all non-arrived patients daily to reflect canceled, no-show, or rescheduled status
• Prioritizes patients to be roomed based on appointment and arrival times and other clinic procedures
• Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process
• Assists with patient escorts and helps with paperwork as needed
• Assists in the collection and documentation of patient/family data which includes biophysical and psychosocial information according to clinic scope
• Reports abnormal or out of range data to RN or provider
• Ensures that requisitions have necessary clinical, demographic billing, and payor information
• Monitors patient flow and fills in or assigns staff as necessary to avoid bottleneck and assure minimal patient wait time

Education

CCMA- Certified Clinical Medical Assistant

CMA-AAM- Certified Medical Assistant

EMT Certified Emergency Medical Technologist

EMT-A Certified Advanced Emergency Medical Technologist

EMT-B Certified Emergency Medical Technologist-Basic

EMT-I Certified Emergency Medical Technologist-Intermediate

EMT-P Certified Emergency Medical Technologist-Paramedic

LIC PAR- License Paramedic

NCMA- National Medical Assistant Certification

NRCMA - Nationally Registered Certified Medical Assistant

RMA- Registered Medical Assistant

2 years related experience

Job description

Texas Children’s Hospital is seeking a Medical Assistant II for our Outpatient Multidisciplinary Clinic in the Medical Center, Houston. The role focuses on patient care, exceptional service, and coordinating flow and provider schedules to optimize patient care.

Candidates must hold one of the listed certifications (CCMA, CMA, EMT variants, LIC PAR, NCMA, NRCMA, RMA) or have 2 years of related experience and thrive in a fast-paced clinic environment.