Dermatology Medical Assistant II - Part-Time

Texas Children's Hospital

Katy (TX)

On-site

USD 20,664,000 - 30,307,000

Part time

7 days ago

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Job summary

Texas Children's Hospital West Campus is seeking a part-time Medical Assistant II for the Outpatient Dermatology Clinic. You will provide patient care, excellent customer service, and assist with flow and provider schedules in a fast-paced healthcare setting.

The role requires one of multiple certifications and may include respiratory fit testing per occupational health standards. This position emphasizes teamwork and efficient patient throughput in a pediatric setting.

Qualifications

One of the stated certifications is required for the role.
Respiratory fit testing is required for successful candidates.

Responsibilities

Responds to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems
Performs patient registration procedures per clinic process
Utilizes the patient management system to mark the arrival of patients and opens accounts
Changes status of all non-arrived patients daily to reflect canceled, no-show, or rescheduled status
Prioritizes patients to be roomed based on appointment and arrival times and other clinic procedures
Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process
Assists with patient escorts and helps with paperwork as needed
Assists in the collection and documentation of patient/family data which includes biophysical and psychosocial information according to clinic scope
Reports abnormal or out of range data to RN or provider
Ensures that requisitions have necessary clinical, demographic, billing, and payor information
Monitors patient flow and fills in or assigns staff as necessary to avoid bottleneck and assure minimal patient wait time