Medical Assistant II - Outpatient Multidisciplinary Clinic

Texas Children's Hospital; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Texas Children’s Hospital is seeking a Medical Assistant II for our Outpatient Multidisciplinary Clinic in the Medical Center, Houston. The role focuses on patient care, exceptional service, and coordinating flow and provider schedules to optimize patient care.

Candidates must hold one of the listed certifications (CCMA, CMA, EMT variants, LIC PAR, NCMA, NRCMA, RMA) or have 2 years of related experience and thrive in a fast-paced clinic environment.

Qualifications

• Must hold one of the listed certifications (CCMA, CMA, EMT variants, LIC PAR, NCMA, NRCMA, RMA)
• 2 years of related experience required
• Ability to work in a fast-paced outpatient clinic setting

Responsibilities

• Responds to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems
• Performs patient registration procedures per clinic process
• Utilizes the patient management system to mark the arrival of patients and opens accounts
• Changes status of all non-arrived patients daily to reflect canceled, no-show, or rescheduled status
• Prioritizes patients to be roomed based on appointment and arrival times and other clinic procedures
• Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process
• Assists with patient escorts and helps with paperwork as needed
• Assists in the collection and documentation of patient/family data which includes biophysical and psychosocial information according to clinic scope
• Reports abnormal or out of range data to RN or provider
• Ensures that requisitions have necessary clinical, demographic billing, and payor information
• Monitors patient flow and fills in or assigns staff as necessary to avoid bottleneck and assure minimal patient wait time

Education

CCMA- Certified Clinical Medical Assistant

CMA-AAM- Certified Medical Assistant

EMT Certified Emergency Medical Technologist

EMT-A Certified Advanced Emergency Medical Technologist

EMT-B Certified Emergency Medical Technologist-Basic

EMT-I Certified Emergency Medical Technologist-Intermediate

EMT-P Certified Emergency Medical Technologist-Paramedic

LIC PAR- License Paramedic

NCMA- National Medical Assistant Certification

NRCMA - Nationally Registered Certified Medical Assistant

RMA- Registered Medical Assistant

2 years related experience

Job description

Job Description

We are searching for a Medical Assistant II with our Outpatient Multidisciplinary Clinic located in the Medical Center - someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in a healthcare setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient care.

Job Description

We are searching for a Medical Assistant II with our Outpatient Multidisciplinary Clinic located in the Medical Center - someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in a healthcare setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient care. "As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards." Think you’ve got what it takes?

Qualifications

One of the following certifications are required:

• CCMA- Certified Clinical Medical Assistant certificate from the National Health career Association required
• CMA-AAM- Certified Medical Assistant from the American Association of Medical Assistants
• EMT Certified Emergency Medical Technologist from the Texas Department of State and Health Services required
• EMT-A Certified Advanced Emergency Medical Technologist from the Texas Department of State and Health Services required
• EMT-B Certified Emergency Medical Technologist-Basic from the Texas Department of State and Health Services required
• EMT-I Certified Emergency Medical Technologist-Intermediate from the Texas Department of State and Health Services required
• EMT-P Certified Emergency Medical Technologist-Paramedic from the Texas Department of State and Health Services required
• LIC PAR- License Paramedic from the Texas Department of State and Health Services required
• NCMA- National Medical Assistant Certification from the National Center for Competency Testing required
• NRCMA - Nationally Registered Certified Medical Assistant from the National Association of Health Professionals required
• RMA- Registered Medical Assistant from the American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants required
• 2 years of related experience required

Responsibilities

• Responds to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems
• Performs patient registration procedures per clinic process
• Utilizes the patient management system to mark the arrival of patients and opens accounts
• Changes status of all non-arrived patients daily to reflect canceled, no-show, or rescheduled status
• Prioritizes patients to be roomed based on appointment and arrival times and other clinic procedures
• Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process
• Assists with patient escorts and helps with paperwork as needed
• Assists in the collection and documentation of patient/family data which includes biophysical and psychosocial information according to clinic scope
• Reports abnormal or out of range data to RN or provider
• Ensures that requisitions have necessary clinical, demographic billing, and payor information
• Monitors patient flow and fills in or assigns staff as necessary to avoid bottleneck and assure minimal patient wait time

About Us

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children ’ s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children ’ s Hospital West Campus, a community hospital in suburban West Houston; Texas Children ’ s Hospital The Woodlands, the first hospital devoted to children ’ s care for communities north of Houston; and Texas Children ’ s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children ’ s Health Plan, the nation ’ s first HMO focused on children; Texas Children ’ s Pediatrics, the largest pediatric primary care network in the country; Texas Children ’ s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children ’ s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.