Outpatient Office Coordinator

Hudson Regional Health; Secaucus (NJ); On-site; USD 38,000 - 56,000; Full time

Job summary

Hudson Regional Health in Secaucus, NJ is seeking an Office Operations Coordinator for Outpatient Clinic, Meadowlands Cardiology PC and Employee Health. You will greet patients, organize registration, verify insurance, schedule and coordinate care during visits, and manage records.

Ideal candidates have a High School Diploma or related degree, prior hospital experience in admissions, and strong computer and EMR skills (CareVue, MediTech).

Qualifications

• Excellent computer skills are required.
• Knowledge of the insurance verification process is essential.
• Experience with EMR systems is preferred.

Responsibilities

• Greet patients and visitors in a courteous and friendly manner.
• Coordinate care throughout patient visit (lab, EKG, radiology).
• Register patients and verify insurance.
• Organize charts, appointments, and transportation for the next day.
• Maintain patient records and support physicians with documentation.
• Answer phone calls and manage messages and emails.
• Prepare new patient consent packets and charts.
• Handle outside records requests (fax).

Skills

Excellent computer skills

Insurance verification process

Education

High School Diploma

College degree in related field preferred

Tools

CareVue EMR

MediTech EMR

Insurance verification software

Job description

Job Specific Competencies

• Responsible for accurately organizing the office operations for Outpatient Clinic, Meadowlands Cardiology PC and Employee Health.

Job Specific Competencies

• Responsible for accurately organizing the office operations for Outpatient Clinic, Meadowlands Cardiology PC and Employee Health.
• Greet patients and visitors in a courteous and friendly manner.
• Coordinate care throughout patient visit (lab, ekg, radiology)
• Maintains ability to quickly assess and respond appropriately to emergency situations.
• Answer phone calls courteously, and take clear and concise phone messages
• Monitors and responds to all emails throughout the day regarding incoming patient referrals
• Organize surgical dates, schedule and confirm appointments daily
• Accurately register all patients including insurance verification
• Obtain Letters of Protection (LOP’s) from attorneys when necessary
• Create new patient consent packets and charts
• Prepare charts/transportation list for the next day
• Maintain order and deliver charts to medical records timely
• Type correspondence, reports, memos, and forms as requested by physicians
• Send fax requests for outside records

Complies To All Job Functions Within Required Time Frames

• Send fax requests for outside records

Other Responsibilities Assigned By Supervisor As Deemed Necessary

• Send fax requests for outside records

EDUCATION + EXPERIENCE REQUIREMENTS

• H.S.Diploma, college degree in related field preferred.
• Previous experience in a hospital setting in the Registration/Admission Department preferred.

CREDENTIALS + QUALIFICATIONS

• Excellent computer skills
• Knowledge of Insurance and Insurance Verification Process
• Knowledge of EMR, CareVue, MediTech