Outpatient Clinic Coordinator

ADP, Inc.; Phillipsburg (KS); On-site; USD 42,000 - 56,000; Full time

Job summary

ADP, Inc. is seeking an Outpatient Clinic Coordinator in Phillipsburg, KS to manage patient records, coordinate appointments with visiting specialists, and ensure smooth clinic operations.

You will secure prior authorizations, maintain strong relationships with providers and staff, communicate with insurers, patients, and clinics, and enter patient data into the EMR to support timely care. This role requires the ability to work under pressure, handle high call volumes, and deliver a

Qualifications

• Experience with insurance companies or claims is a plus.
• High computer skills and accuracy are essential.
• Excellent customer service abilities required.

Responsibilities

• Prepare patient records for appointments.
• Schedule appointments for patients with visiting specialists.
• Secure prior authorization on patient insurance for appointments and procedures.
• Maintain positive relationships with visiting specialists, their staff, and clinic managers.
• Input patient information into the EMR and manage payer requirements.

Skills

Insurance claims

Patient access

Scheduling

Billing

Coding

Computer skills

Accuracy

Customer service

Education

High School Diploma

Bachelor's Degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Outpatient Clinic Coordinator

Full Time Phillipsburg, KS, US 1 Attachments

Position Overview:Prepare patient records for appointments, schedule appointments for patients with various visiting specialists with their clinics, secure prior authorization on patient insurance (visiting specialty providers only) for appointments and procedures, maintain positive relationships with visiting specialists, their staff, and their clinic managers, maximize patient throughput and efficiency, create a patient-centered experience, liaison between medical clinic patients and specialty clinic providers.

Major Duties/Key Responsibilities/Essential Functions:
Responsible for timely communication with insurance companies, providers, outside facilities for referrals, and authorizations. Timely answers and returns all phone calls, initiating and verifying insurance benefits and authorizations of appointments prior to services being rendered for outpatient services and pre-scheduled procedures. Prepares patient records for appointments. Obtains accurate forms and data

Communicates with other departments and clinics regarding patients' status

Communicates and documents conversations prior to procedures of fees due and answers questions regarding fees/insurance coverage. Documents patients' deductibles, co-payments, and co-insurances that need to be collected prior to procedures

Greets and directs patients

Must work well under stress and tight deadlines

Coordinates and works with specialty offices, insurance carriers, schedulers, and patient registration

Inputs patient information into Electronic Medical Record (EMR).

Develop and monitor tracking system to support patient authorizations and timelines

Maintain payer medical necessity requirements

Liaison between office and clinics regarding denials and assist in appeal and resolution

Able to strongly advocate for patients and work on appeals to obtain a resolution

Collaborates with external sources to expedite authorization

Ensures all referrals are coded appropriately

Answer, triage, and route high call volume

Interact with patients, physicians, and clinic staff with timely and professional manner

Maintain positive relationships with specialty providers and clinics

Liaison with the VA for prior authorizations, referrals, and medical equipment

Monitors outpatient emails and Relatient (automated notification system)

Maintains printer- problem solving, changing toner, replacing/ordering paper. Orders office supplies.

Responsible for answering calls and scheduling treatment room and specialty clinic patients and creating pre-admit encounters for patients. Any double booking needs to be approved by OPC Manager.

Job Qualifications:

Experience:Experience with insurance companies or claims a plus (Patient access, scheduling, billing, coding, insurance claims), high computer skills and accuracy, excellent customer service

Required Education:High School Diploma or equivalent, Bachelor's Degree preferred

Required Certifications/Registrations:None

Attachments (1)

2. Outpatient Clinic Office Coordinator Job Description_2026.docx