Outpatient Medical Assistant & Front Desk Specialist

Dignity Health; Redding (CA); On-site; USD 53,000 - 60,000; Full time

Job summary

Mercy Medical Center Redding is seeking a Medical Assistant to keep the day running smoothly for patients and the clinical team. You will lead by preparing patient charts and ensuring all information is current for those seen in our facility.

With physicians on-site, responsibilities may include assisting with examinations, greeting patients, and coordinating referrals while delivering friendly, empathetic service.

Qualifications

• High School Diploma or GED.
• Completion of an accredited Medical Assistant program.
• 1 year experience as a Medical Assistant in outpatient settings or MA certificate with recent MA experience.
• BLS certification from American Heart Association.

Responsibilities

• Provides excellent customer service.
• Adheres to clinic audit tools for service quality.
• Greet patients using scripted greeting and maintain pleasant demeanor.
• Demonstrates active listening with empathy and a positive attitude.
• Maintains patient confidentiality and professionalism.

Skills

Customer service

Active listening

Empathy

Professional communication

Education

High School Diploma or GED

Medical Assistant program completion

BLS certification

Job description

Mercy Medical Center Redding is seeking a Medical Assistant to keep the day running smoothly for patients and the clinical team. You will lead by preparing patient charts and ensuring all information is current for those seen in our facility.

With physicians on-site, responsibilities may include assisting with examinations, greeting patients, and coordinating referrals while delivering friendly, empathetic service.