Outpatient Experience Specialist

The Nemours Foundation; Seaford (DE); On-site; USD 38,000 - 52,000; Full time

Job summary

The Nemours Foundation is seeking a dedicated team member to provide service excellence by performing and completing designated outpatient processes with efficiency. At each visit, you will ensure patients and families are prepared for their appointment in a timely fashion while verifying demographic and financial information in advance.

You will monitor the waiting area and work environment to uphold patient safety and high service levels, participating in Nemours programs for continuous

Job description

The Nemours Foundation is seeking a dedicated team member to provide service excellence by performing and completing designated outpatient processes with efficiency. At each visit, you will ensure patients and families are prepared for their appointment in a timely fashion while verifying demographic and financial information in advance.

You will monitor the waiting area and work environment to uphold patient safety and high service levels, participating in Nemours programs for continuous