Outpatient Coordinator

Universal Health Services, Inc.; Temple (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Challenging and rewarding work

Competitive compensation

Excellent medical, dental, vision

401(k) with company match

SoFi student loan refinancing

Tuition savings with Chamberlain

Career development opportunities

Pet Insurance

Uhsguest benefits site

Job summary

Universal Health Services is seeking an Outpatient Coordinator for Canyon Creek Behavioral Health in Temple, TX. You will manage admits, stepdowns, discharges, and census data in MedSeries4, coordinate transportation, and act as liaison for families and staff.

You will verify benefits, collect co-pays, assist with payment plans, and support utilization review and discharge planning to minimize non-payment risk. CPR and related trainings are required.

Qualifications

• High School Diploma or equivalent required.
• Preferred: Associate's or Bachelor's degree.
• Two years’ experience on a multi-line telephone switchboard, preferably in a health care environment.
• Experience in admission processes and collections procedures is a plus.
• CPR, Handle with Care Training, and Service Excellence Training required.

Responsibilities

• Ensure pre-admission and admission calls and paperwork are completed accurately and timely.
• Provide financial counseling to patient and/or guardian.
• Answer and route all incoming calls on the switchboard within three rings.
• Arrange payment plans prior to or on discharge when possible.

Skills

Multiline telephone switchboard

Financial counseling

Program liaison

Clerical duties in healthcare setting

MHT duties

MedSeries4 system knowledge

Education

High School Diploma or equivalent

Associates or Bachelor's Degree (preferred)

Tools

MedSeries4

Job description

Responsibilities

Canyon Creek Behavioral Health is a 102-bed, acute care psychiatric hospital located in the beautiful Central Texas town of Temple, Texas. Canyon Creek features individual units for adolescents, adults, and seniors, and offers inpatient acute care and intensive outpatient programs. We are enthusiastic about providing compassionate health care from our team here at Canyon Creek Behavioral Health.

For more information about Canyon Creek Behavioral Health, please visit our website at https://canyoncreekbh.com/.

Position Summary

The Outpatient Coordinator is responsible for maintaining all program admits, step downs and discharges in MedSeries4 system, submitting charge sheets and census data to Business Office, participating in transportation coordination, serving as family and staff liaison, performing clerical duties for Physicians and Program Therapists, and performing MHT duties. The Coordinator is responsible for verifying benefits and eligibility on admission inquiries when needed, preparing admission folders, collecting co-pays/deductibles from patients, assisting with establishing effective and timely payment plans, coordinating with utilization review and discharge planning effor ts to limit risk of non-payment and providing ongo ing patient benefit information.

Job Duties/Responsibilities:

• Ensure all pre-admission and admission calls and paperwork are addressed and completed in an accurate and timely manner
• Provide financial counseling to patient and/or guardian or assigned responsible party
• Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings
• Complete timely and effective payment arrangements prior to or upon discharge whenever possible.

Benefit & Rewards Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500 corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

Qualifications

• Education: High School Diploma or equivalent required; Preferred: Associates Degree or Bachelor's Degree from an accredited college or university.
• Experience: Two (2) years’ experience on a multi-line telephone switchboard, preferably in a heath care environment and any combination of education, training, or experience in a hospital environment. Preferred: A minimum of one (1) year experience in admission processes and collections procedures, and a working knowledge of managed care; interpretation of insurance coverage plans, co-payments and deductible schedules and payment plans; and a working knowledge of computers and business software programs.
• Licensure: None
• Additional Requirements: Successful completion Handle with Care Training, Service Excellence Training, and CPR certification required. Certifications must be obtained during new hire orientation.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.