Outpatient Coordinator

Henderson Hospital

Temple (TX)

On-site

USD 42,000 - 56,000

Full time

8 days ago

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Benefits offered by this job

Competitive pay

Paid Time Off

Medical, Dental, Vision & Prescription

Job summary

Canyon Creek Behavioral Health in Temple, Texas is seeking an Outpatient Coordinator to manage admits, discharges, and census data in MedSeries4, while coordinating transportation and acting as liaison for families and staff. This role handles clerical duties for physicians, verifies benefits, collects co-payments, and supports payment plans to limit non-payment risk.

Qualifications include 2+ years on a multi-line switchboard in healthcare, and familiarity with admissions and managed care.

Qualifications

High school diploma or equivalent; associates or bachelor preferred.
Two years' experience on a multi-line telephone switchboard in healthcare.
Experience in admissions, collection procedures and managed care helpful.

Responsibilities

Ensure all pre-admission and admission calls and paperwork are completed accurately and timely.
Provide financial counseling to patient and/or guardian or responsible party.
Answer/route all incoming switchboard calls professionally within three rings.
Arrange timely payment plans prior to or at discharge whenever possible.

Skills

Switchboard experience

Managed care knowledge

Admission processes

Payment plans

Education

High school diploma

Associate/Bachelor preferred

Tools

MedSeries4

Billing software

Job description

Responsibilities

Canyon Creek Behavioral Health is a 102-bed, acute care psychiatric hospital located in the beautiful Central Texas town of Temple, Texas. Canyon Creek features individual units for adolescents, adults, and seniors, and offers inpatient acute care and intensive outpatient programs. We are enthusiastic about providing compassionate health care from our team here at Canyon Creek Behavioral Health.

For more information about Canyon Creek Behavioral Health, please visit our website at https://canyoncreekbh.com/.

Position Summary

The Outpatient Coordinator is responsible for maintaining all program admits, step downs and discharges in MedSeries4 system, submitting charge sheets and census data to Business Office, participating in transportation coordination, serving as family and staff liaison, performing clerical duties for Physicians and Program Therapists, and performing MHT duties. The Coordinator is responsible for verifying benefits and eligibility on admission inquiries when needed, preparing admission folders, collecting co-pays/deductibles from patients, assisting with establishing effective and timely payment plans, coordinating with utilization review and discharge planning efforts to limit risk of non-payment and providing ongoing patient benefit information.

Job Duties/Responsibilities:

Ensure all pre-admission and admission calls and paperwork are addressed and completed in an accurate and timely manner
Provide financial counseling to patient and/or guardian or assigned responsible party
Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings
Complete timely and effective payment arrangements prior to or upon discharge whenever possible.

Benefit & Rewards Highlights

Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Tuition savings to continue your nursing education with Chamberlain University
Career development opportunities within UHS and its 300+ Subsidiaries!
Pet Insurance
More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

Qualifications

Education:

High School Diploma or equivalent required; Preferred: Associates Degree or Bachelor's Degree from an accredited college or university.

Experience:

Two (2) years’ experience on a multi-line telephone switchboard, preferably in a heath care environment and any combination of education, training, or experience in a hospital environment. Preferred: A minimum of one (1) year experience in admission processes and collections procedures, and a working knowledge of managed care; interpretation of insurance coverage plans, co-payments and deductible schedules and payment plans; and a working knowledge of computers and business software programs

Licensure:

None

Additional Requirements:

Successful completion Handle with Care Training, Service Excellence Training, and CPR certification required. Certifications must be obtained during new hire orientation.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Responsibilities

For more information about Canyon Creek Behavioral Health, please visit our website at https://canyoncreekbh.com/.

Position Summary

Job Duties/Responsibilities:

Ensure all pre-admission and admission calls and paperwork are addressed and completed in an accurate and timely manner
Provide financial counseling to patient and/or guardian or assigned responsible party
Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings
Complete timely and effective payment arrangements prior to or upon discharge whenever possible.

Benefit & Rewards Highlights

Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Tuition savings to continue your nursing education with Chamberlain University
Career development opportunities within UHS and its 300+ Subsidiaries!
Pet Insurance
More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

Qualifications

Education:

High School Diploma or equivalent required; Preferred: Associates Degree or Bachelor's Degree from an accredited college or university.

Experience:

Licensure:

None

Additional Requirements:

Successful completion Handle with Care Training, Service Excellence Training, and CPR certification required. Certifications must be obtained during new hire orientation.

EEO Statement

Responsibilities

For more information about Canyon Creek Behavioral Health, please visit our website at https://canyoncreekbh.com/.

Position Summary

Job Duties/Responsibilities:

Ensure all pre-admission and admission calls and paperwork are addressed and completed in an accurate and timely manner
Provide financial counseling to patient and/or guardian or assigned responsible party
Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings
Complete timely and effective payment arrangements prior to or upon discharge whenever possible.

Benefit & Rewards Highlights