Outpatient Coordinator

Aiken Regional Medical Centers

Temple (TX)

On-site

USD 25,000 - 39,000

Full time

7 days ago

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Benefits offered by this job

Medical, Dental, Vision

401(K) with company match

Generous Paid Time Off

SoFi Student Loan Refinancing

Tuition savings for nursing education

Job summary

Canyon Creek Behavioral Health is a 102-bed, acute care psychiatric hospital in Temple, Texas. We seek an Outpatient Coordinator to manage admissions, discharges, and census data, coordinate with the Business Office, and support transportation and patient benefit information.

The role includes clerical duties for physicians and therapists and verification of benefits. The position requires strong communication, accurate records handling, and collaboration with utilization review and discharge

Qualifications

High School Diploma or equivalent required; Associates/Bachelor's preferred.
Two years’ experience on a multi-line telephone switchboard, preferably in a health-care setting.
Experience with admissions processes, collections procedures, and managed care knowledge is a plus.

Responsibilities

Ensure all pre-admission and admission calls and paperwork are completed accurately and timely.
Provide financial counseling to patient or guardian.
Answer and route all incoming calls professionally within three rings.
Arrange payment plans prior to or at discharge when possible.

Skills

Multiline switchboard experience

Customer service

Financial counseling

Education

High School Diploma or equivalent

Associate's Degree

Bachelor's Degree

Job description

Responsibilities

Canyon Creek Behavioral Health is a 102-bed, acute care psychiatric hospital located in the beautiful Central Texas town of Temple, Texas. Canyon Creek features individual units for adolescents, adults, and seniors, and offers inpatient acute care and intensive outpatient programs. We are enthusiastic about providing compassionate health care from our team here at Canyon Creek Behavioral Health.

For more information about Canyon Creek Behavioral Health, please visit our website at https://canyoncreekbh.com/.

Position Summary

The Outpatient Coordinator is responsible for maintaining all program admits, step downs and discharges in MedSeries4 system, submitting charge sheets and census data to Business Office, participating in transportation coordination, serving as family and staff liaison, performing clerical duties for Physicians and Program Therapists, and performing MHT duties. The Coordinator is responsible for verifying benefits and eligibility on admission inquiries when needed, preparing admission folders, collecting co-pays/deductibles from patients, assisting with establishing effective and timely payment plans, coordinating with utilization review and discharge planning efforts to limit risk of non-payment and providing ongoing patient benefit information.

Job Duties/Responsibilities:

Ensure all pre-admission and admission calls and paperwork are addressed and completed in an accurate and timely manner
Provide financial counseling to patient and/or guardian or assigned responsible party
Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings
Complete timely and effective payment arrangements prior to or upon discharge whenever possible.

Benefit & Rewards Highlights

Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Tuition savings to continue your nursing education with Chamberlain University
Career development opportunities within UHS and its 300+ Subsidiaries!
Pet Insurance
More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

Qualifications

Education:

High School Diploma or equivalent required; Preferred: Associates Degree or Bachelor's Degree from an accredited college or university.

Experience:

Two (2) years’ experience on a multi-line telephone switchboard, preferably in a heath care environment and any combination of education, training, or experience in a hospital environment. Preferred: A minimum of one (1) year experience in admission processes and collections procedures, and a working knowledge of managed care; interpretation of insurance coverage plans, co-payments and deductible schedules and payment plans; and a working knowledge of computers and business software programs

Licensure:

None

Additional Requirements:

Successful completion Handle with Care Training, Service Excellence Training, and CPR certification required. Certifications must be obtained during new hire orientation.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Responsibilities

For more information about Canyon Creek Behavioral Health, please visit our website at https://canyoncreekbh.com/.

Position Summary

Job Duties/Responsibilities:

Ensure all pre-admission and admission calls and paperwork are addressed and completed in an accurate and timely manner
Provide financial counseling to patient and/or guardian or assigned responsible party
Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings
Complete timely and effective payment arrangements prior to or upon discharge whenever possible.

Benefit & Rewards Highlights

Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Tuition savings to continue your nursing education with Chamberlain University
Career development opportunities within UHS and its 300+ Subsidiaries!
Pet Insurance
More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

Qualifications

Education:

High School Diploma or equivalent required; Preferred: Associates Degree or Bachelor's Degree from an accredited college or university.

Experience:

Licensure:

None

Additional Requirements:

Successful completion Handle with Care Training, Service Excellence Training, and CPR certification required. Certifications must be obtained during new hire orientation.

EEO Statement

Responsibilities

For more information about Canyon Creek Behavioral Health, please visit our website at https://canyoncreekbh.com/.

Position Summary

Job Duties/Responsibilities:

Ensure all pre-admission and admission calls and paperwork are addressed and completed in an accurate and timely manner
Provide financial counseling to patient and/or guardian or assigned responsible party
Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings
Complete timely and effective payment arrangements prior to or upon discharge whenever possible.

Benefit & Rewards Highlights