Outpatient Clinic Coordinator

Sarasota Memorial Health Care System; Osprey (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider is seeking an Outpatient Clinic Coordinator to manage front office operations and facilitate communication between patients and healthcare staff. The role requires at least an Associate degree or equivalent experience, along with strong customer service skills and familiarity with healthcare terminology. This full-time position offers career growth opportunities in a supportive clinical environment.

Qualifications

• Two years of healthcare or customer service experience required.
• Preferred experience in outpatient rehabilitation setting.
• Knowledge of third-party payers preferred.

Responsibilities

• Manage front office operations in absence of supervisor.
• Liaison between patients, staff, and insurance companies.
• Register and schedule patients for rehabilitation services.

Skills

Healthcare terminology

Customer service

Education

Associate degree or relevant experience

Tools

Computer applications

Job description

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Job Summary

The Outpatient Clinic Coordinator (OCC) is responsible for performing all front office duties with the capability of managing all day-to-day front office operations in the absence of the supervisor and/or manager. The OCC works collaboratively with leadership to ensure the clinic operates smoothly, promoting efficiency and effectiveness, and serves as a liaison between physician, patient, facility staff and insurance companies to manage referrals, verify information, creation of therapy estimates, explaining financial liability, collecting payments, negotiating payment arrangements, registering and scheduling patients for rehabilitation services.

Job Description

Department

Center for Wound Healing_BBP

Job Summary

The Outpatient Clinic Coordinator (OCC) is responsible for performing all front office duties with the capability of managing all day-to-day front office operations in the absence of the supervisor and/or manager. The OCC works collaboratively with leadership to ensure the clinic operates smoothly, promoting efficiency and effectiveness, and serves as a liaison between physician, patient, facility staff and insurance companies to manage referrals, verify information, creation of therapy estimates, explaining financial liability, collecting payments, negotiating payment arrangements, registering and scheduling patients for rehabilitation services.

Required Qualifications

• Require an Associate degree, or relevant experience in a healthcare setting can be considered in lieu of the required degree on a year-for-year basis.
• Require two (2) years of healthcare or customer service industry experience.
  
  

Preferred Qualifications

• Prefer prior experience in an outpatient rehabilitation setting.
• Prefer demonstrated knowledge of healthcare terminology.
• Prefer computer proficiency with commonly used computer applications.
• Prefer knowledge of third party payers.
  
  

Mandatory Education

Preferred Education

Required License and Certs

Preferred License And Certs

CHAA: Certified Health Access Assoc

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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